Experience

Southwest Leadership Academy Charter School
• United States
• Education Administration Programs
• 1 - 100 Employee
• Teacher

  • Dec 2022 - Present


Sam's Maintenance and Cleaning Inc

• Public Relations Specialist

  • Jul 2021 - Present

  • Meeting with different hotel owners and negotiating contracts • Conducting interviews/background checks with prospective employees • Communicating with different clients from within the hospitality industry on a day-day basics • Conducting workshops and meetings for new hires • Formulating letters, flyers, business cards and calculating employee’s hours • Meeting with different hotel owners and negotiating contracts • Conducting interviews/background checks with prospective employees • Communicating with different clients from within the hospitality industry on a day-day basics • Conducting workshops and meetings for new hires • Formulating letters, flyers, business cards and calculating employee’s hours



Airport Waterfront Inn

• United States
• Hospitality

• Front Desk Supervisor

  • May 2021 - Present

  • Read and respond to guest complaints and inquires • Checking accounts and vouchers • Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction. • Registers and processes guests promptly upon arrival and departure. • Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate. • Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area, and effectively assists guests. • Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue. • Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate. • Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction. • Acts as manager on duty in the absence of the general manager. • Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests Show less



Sandals Resorts International

• Jamaica
• Hospitality
• 700 & Above Employee

• Social Media and Intranet Coordinator

  • Sep 2019 - Jun 2021

  • Participated in development of media campaigns and social media strategy • Managed company social media channels, including Instagram, Facebook, and the Intranet • Created engaging content for all social media platforms. • Assisted colleagues with large projects, events, community outreach, and other PR/marketing activities. • Introduced new social and digital media trends and development • Meeting different groups and introducing them to the property • Participated in development of media campaigns and social media strategy • Managed company social media channels, including Instagram, Facebook, and the Intranet • Created engaging content for all social media platforms. • Assisted colleagues with large projects, events, community outreach, and other PR/marketing activities. • Introduced new social and digital media trends and development • Meeting different groups and introducing them to the property



Child Protection and Family Services Agency

• Public Relations Intern

  • May 2019 - Aug 2019

  • Social media photographer and content creator: Wrote, edited, and monitored media advisory • Assisted with creating promotional packaging • Wrote News Releases and captivating photo captions • Researched and conducted short interviews. • Assisted in organizing events including seminars, exhibitions, and press conferences, and set up booths and interacting with patrons. • Social media photographer and content creator: Wrote, edited, and monitored media advisory • Assisted with creating promotional packaging • Wrote News Releases and captivating photo captions • Researched and conducted short interviews. • Assisted in organizing events including seminars, exhibitions, and press conferences, and set up booths and interacting with patrons.



Troy Cyber Tech

• Public Relations Officer

  • Jan 2019 - May 2019

  • Developed and produced radio advertisements that were aired on Mello FM • Erected business sign for client to foster better visibility and brand positioning • Conducted school exposition where a variety of services and products that Troy Cyber Tech offers were displayed to both student body and faculty • Sponsored school's 'Boys' Day' competitions by providing virtual DJ machines, giving monetary, in-kind gifts, selfie sticks, phone cases and snacks to students. Discounts were given to high school and university students during campaign • Collaborated with bloggers to write and post about the services and products offered at Troy Cyber Tech. Secured a graduation photography contract for the business Show less



James Family Pharmacy

• United States
• Cosmetics

• Public Relations Officer

  • Jan 2017 - Apr 2017

  • Organized and executed an awareness campaign that promoted the pharmacy's services to the public while informing them of the benefits that can be derived from taking advantage of their special discounts • Developed and managed the pharmacy's internal and external communications system to distribute news and critical information • Continued to devise optimal communication strategies to reach target audiences • Organized and executed an awareness campaign that promoted the pharmacy's services to the public while informing them of the benefits that can be derived from taking advantage of their special discounts • Developed and managed the pharmacy's internal and external communications system to distribute news and critical information • Continued to devise optimal communication strategies to reach target audiences



Northern Caribbean University

• Jamaica
• Higher Education
• 400 - 500 Employee

• Teacher Assistant

  • Jan 2016 - Aug 2016

  • Assisted in marking student papers and journals • Managing the telephone calls and directing them to the correct individuals • Input student grades for each semester • Assigned group activities • Presented task and assignments in lecturer absence • Assisted in marking student papers and journals • Managing the telephone calls and directing them to the correct individuals • Input student grades for each semester • Assigned group activities • Presented task and assignments in lecturer absence