Experience

INTELA Staffing LLC

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Business Intelligence Manager

  • Nov 2022 - Present

  • Prospect Lead Generation• Email Marketing• CRM Management• CRM Employee Training• First Lead Contact and Schedule Follow-up• Client Onboarding Agreement• Business Proposals Design• Business Staffing Presentations• Website Copywriter

• Sales Office Manager

  • Oct 2022 - Nov 2022

  • Prospect Lead Generation• Email Marketing• CRM Management• First Lead Contact and Schedule Follow-up• Business Development Director's Assistant



CV+

• Graphic Design

• CV Writing, Job Search Coach, LinkedIn Networking Courses

  • May 2015 - Present

  • CV Writing with ATS Filters • Cover Letter • Job Interview Consulting • LinkedIn Networking Courses • CV Writing with ATS Filters • Cover Letter • Job Interview Consulting • LinkedIn Networking Courses



Freelance (Self employed)

• Human Resources Services
• 100 - 200 Employee

• Freelance Conversational English Tutor

  • Jan 2021 - Present

  • Intermediate and Advanced Conversational English Classes. • Identify communications obstacles. • Improve student's ability and confidence to speak in English. • Intermediate and Advanced Conversational English Classes. • Identify communications obstacles. • Improve student's ability and confidence to speak in English.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Freelance Japanese Tutor

  • Mar 2013 - Present

  • Basic Japanese Grammar • Hiragana and Katakana Writing • Vocabulary • Lessons • Phrases • Dialogs • Practices • Reading comprehension • Basic Japanese Grammar • Hiragana and Katakana Writing • Vocabulary • Lessons • Phrases • Dialogs • Practices • Reading comprehension



Comunidad de Adolescentes Montessori del Cuchumá

• Japanese Teacher

  • Aug 2020 - Jul 2021

  • Teaching Basic Japanese Grammar to Jr High School Students • Hiragana and Katakana Writing Sheets • Vocabulary • Lessons • Phrases • Dialogs • Practices • Reading comprehension • Teaching Basic Japanese Grammar to Jr High School Students • Hiragana and Katakana Writing Sheets • Vocabulary • Lessons • Phrases • Dialogs • Practices • Reading comprehension



KnowledgeCity

• United States
• E-Learning Providers
• 1 - 100 Employee

• Office Manager

  • Jul 2019 - Jul 2020

  • Candidate Interviews Coordination • Internal and external employee hiring process • Assist Web Division Manager • Request payroll process for employees in Tijuana Office • Request payroll process for remote contractors • Budget management in online database systems • Request payments for office rent and office utilities • Coordinate with vendors for office requirement needs • Office security insurance • Employee's health insurance project • Monthly coordination office pest control visit • Tijuana's office supplies purchases Show less



PromoCall Center

• Mexico
• Telecommunications
• 1 - 100 Employee

• Copywriter / Project Development / Campaign Supervisor

  • Aug 2018 - Jul 2019

  • Manage and organize information on problems and procedures • Analyze data gathered and develop solutions or alternative methods • Ensure successful functioning of newly implemented systems • Develop and implement records management program for digital filing • Document protection of clients' records to assure compliance • Review forms to identify problems and improvements • Document findings of study • Track documentation is complete for each client • Create manuals according to organizational policy • Agent training in the creation of new forms, reports and procedures • Design, evaluate, recommend, and approve changes of forms and reports • Content editor for website, brochures, letters, faqs and fact sheet • Campaign Supervisor for Supplemental Job Displacement Benefit Voucher • Inbound and Outbound Marketing calls for student's follow-up in school admissions Show less



NRR Consultoría

• Social Media Manager / Graphic Designer / Copy Editor

  • Mar 2011 - Sep 2018

  • Conduct market research analysis to identify electronic commerce trends and market opportunities • Coordinate sales or other promotional strategies • Development of online marketing strategies • Designs or prototypes, such as mock-ups and promotional adds using graphics design • Implement online customer service processes to ensure positive user experiences • Resolve product availability problems in collaboration with customer service staff • Investigate product characteristics such as market appeal • Advise client on issues involving corporate image projects or problems • Create video for social media platforms • Stay current with new technologies Client: RAIZ MERCADO ORGANICO (January, 2017 - September, 2018 ) Client: NANTLI (January, 2015 - December 2016 ) Client: LA CAZA CLUB RESTAURANT (June, 2014 - December 2015) Client: OTAKU ANIME CAFE (September 2013 - December 2014) Cient: CAFFE SOSPESO (March 2011 - May 2012) Show less



UNIPAC - UNIVERSITY OF PACIFIC BAJA

• Mexico
• Higher Education
• 1 - 100 Employee

• Japanese Teacher (Temporary)

  • Apr 2018 - Jul 2018

  Freelance Job Basic Japanese classes for university students (March-April and May-June) • Hiragana and Katakana practice sheets • Lesson 1 through Lesson 3 of Minna no Nihongo Book • Vocabulary • Phrases • Grammar • Dialog Freelance Job Basic Japanese classes for university students (March-April and May-June) • Hiragana and Katakana practice sheets • Lesson 1 through Lesson 3 of Minna no Nihongo Book • Vocabulary • Phrases • Grammar • Dialog



Atopus Studio

• Saudi Arabia
• Design Services
• 1 - 100 Employee

• Documentaries Translator / Audio Transcripts / Subtitling

  • Mar 2006 - Jun 2018

  • Follow ethical codes that protect the confidentiality of information • Identify and resolve conflicts related to the meanings of words and concepts • Proofread, edit, and revise translated materials • Check translations of technical terms and terminology to ensure that they are accurate • Refer to reference materials as needed to ensure translation accuracy • Listen to speakers' statements to determine meanings and to prepare translations • Revise with Director to ensure that translations retain the meaning of the original material • Compile information on content and context of information to be translated • Discuss requirements with client and determine any fees to be charged for services provided • Added captions of subtitles to film documentaries Show less



Otaku Anime Cafe (Downtown)

• Creative Director / Japanese Tutor

  • Aug 2013 - Feb 2018

  • Hired to create the first Otaku Cafe in Tijuana! • Promote Japanese pop-culture activities and events • Create Menu Cafe fit for students budget • Hired Japanese illustrator and artist Kotaro Chiba from Japan to create logo • Japanese weekend group classes for teenagers and adults • Hired to create the first Otaku Cafe in Tijuana! • Promote Japanese pop-culture activities and events • Create Menu Cafe fit for students budget • Hired Japanese illustrator and artist Kotaro Chiba from Japan to create logo • Japanese weekend group classes for teenagers and adults



Centro Cultural Tijuana - CECUT

• Mexico
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Founder • Japanese Animation Film Club

  • Jan 2004 - May 2007

  • Miércoles de Anime Club had screenings every Wednesday for 3 years and 3 months. • This film club was created to promote Japanese Pop Culture and keep kids off the streets. • I supported students and organizers to create their own film club, radio and tv show and festivals in their schools or the community. • Miércoles de Anime Club had screenings every Wednesday for 3 years and 3 months. • This film club was created to promote Japanese Pop Culture and keep kids off the streets. • I supported students and organizers to create their own film club, radio and tv show and festivals in their schools or the community.



Tijuana Remix Documentary (by Dir. Annika Seiffert, Germany 2002) Nortec Collective Book/DVD

• Producer "Tijuana Remix Documentary"

  • May 2004 - Jul 2004

  • Coordinate the activities of writers, directors, managers, and other personnel throughout the production process. • Conduct meetings with staff to discuss production progress and to ensure production objectives are attained. • Resolve personnel problems that arise during the production process by acting as liaisons between dissenting parties when necessary. • Plan and coordinate the production of musical recordings, selecting music and directing performers. • Coordinate the activities of writers, directors, managers, and other personnel throughout the production process. • Conduct meetings with staff to discuss production progress and to ensure production objectives are attained. • Resolve personnel problems that arise during the production process by acting as liaisons between dissenting parties when necessary. • Plan and coordinate the production of musical recordings, selecting music and directing performers.



Thomson Industries, S. de R.L. de C.V.

• 1 - 100 Employee

• Bilingual Executive Assistant to President

  • Apr 2001 - Oct 2003

  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Answer phone calls and direct calls to appropriate parties or take messages. • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. • Attend meetings to record minutes. • Greet visitors and determine whether they should be given access to specific individuals. • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • File and retrieve corporate documents, records, and reports. • Open, sort, and distribute incoming correspondence, including faxes and email. • Make travel arrangements for executives. • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. • Compile, transcribe, and distribute minutes of meetings. • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. • Prepare detailed reports on audit findings. • Request immigration applications and passports for visitors to determine eligibility for admission to Mexico. Show less



Tecnología del Pacífico / Energy Labs, Inc.

• Office Manager / Bilingual Executive Assistant to President

  • May 1998 - Aug 2000

  • Sales orders management for custom made A/C units. • Project timeline management from approved sale order until unit was shipped out. • Prepare and review operational reports and schedules to ensure accuracy and efficiency. • Set goals and deadlines for the department. • Hire and terminate clerical and administrative personnel. • Collaborate with colleagues to exchange information, such as selling strategies or marketing information. • Prepare sales presentations or proposals to explain product specifications or applications. • Provide sales representatives nationwide with status of manufacturing timeline for their custom products. • Purchase order process for sales representatives nationwide. • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. • Review event bills for accuracy, and approve payment. • Organize registration of event participants. • Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications • Prepare support documentation and training materials for end users of document management systems. • Plan routes, itineraries, and accommodation details, and compute fares and fees for technicians to offer maintenance support. Show less



Mabamex S.A. de C.V. / Mattel Toys, Inc.

• Executive Administrative Assistant to Production Manager

  • Apr 1997 - Dec 1997

  • Answer phone calls and direct calls to appropriate parties or take messages. • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Follow ethical codes that protect the confidentiality of information. • Proofread, edit, and revise translated materials for manufacturing operation manuals. • Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions. • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. • Identify and classify manufacturing documents content according to characteristics of manufacturing department. Show less



Sony VideoTec de Mexico S.A. de C.V.

• Bilingual Executive Secretary to Human Resources Director

  • May 1994 - Dec 1996

  • Prepare badges, passes, and identification cards, and perform other security-related duties. • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. • Set up and maintain paper and electronic filing systems for records, correspondence, and other material. • Locate and attach appropriate files to incoming correspondence requiring replies. • Open, read, route, and distribute incoming mail or other materials and answer routine letters. • Complete forms in accordance with company procedures. • Make copies of correspondence or other printed material. • Compose, type, and distribute meeting notes, routine correspondence, and reports. • Learn to operate new office technologies as they are developed and implemented. • Maintain scheduling and event calendars. • Manage projects or contribute to committee or team work. • Coordinate conferences and meetings. • Take dictation in shorthand or by machine and transcribe information. • Arrange conference, meeting, or travel reservations for office personnel. • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Show less



Obregon Broker Agency

• Bilingual Executive Secretary to Owner

  • Oct 1993 - May 1994

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Transmit information or documents to customers, using computer, mail, or facsimile machine. • Hear and resolve complaints from customers. • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. • File and maintain records. • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. • Process and prepare memos, correspondence, travel vouchers, or other documents. Show less



Bustamante Group (Twin Towers)

• Executive Bilingual Secretary to Owner

  • Mar 1993 - Oct 1993

  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Answer phone calls and direct calls to appropriate parties or take messages. • Attend meetings to record minutes. • Greet visitors and determine whether they should be given access to specific individuals. • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • Open, sort, and distribute incoming correspondence, including faxes and email. • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings. Show less



Kelsar S.A. de C.V. / Sherwood Medical

• Bilingual Secretary to Quality Assurance Director

  • Jul 1991 - Mar 1993

  • Assisted quality assurance director. • Translations English/Spanish manuals. • Kept track of departments headcount, vacation time and quality control test reports. • Answered customer complaints letters regarding product failure. • Office supply control. • Answered front desk incoming calls. • Assisted quality assurance director. • Translations English/Spanish manuals. • Kept track of departments headcount, vacation time and quality control test reports. • Answered customer complaints letters regarding product failure. • Office supply control. • Answered front desk incoming calls.



Castro Textiles

• France
• Mining

• Bilingual Executive Secretary to President

  • Nov 1990 - Jul 1991

  • Follow ethical codes that protect the confidentiality of information. • Proofread, edit, and revise translated materials. • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. • Set up and maintain paper and electronic filing systems for records, correspondence, and other material. • Open, read, route, and distribute incoming mail or other materials and answer routine letters. • Complete forms in accordance with company procedures. • Schedule and confirm appointments for clients, customers, or supervisors. • Manage projects or contribute to committee or team work. • Provide services to customers, such as order placement or account information. • Collect and disburse funds from cash accounts, and keep records of collections and disbursements. • Take dictation in shorthand or by machine and transcribe information. Show less



Especialidades Médicas Kenmex / Kendall Co.

• Bilingual Secretary to Production Manager

  • Sep 1988 - Nov 1990

  • Assisted manufacturing plant manager with secretarial functions. • Translations English/Spanish. • Coordinated monthly system production inventory data entry with the assistance of production supervisors and clerks. • Daily manufacturing reports and graphics of all production departments. • Implemented training programs for production clerks. • Assisted manufacturing plant manager with secretarial functions. • Translations English/Spanish. • Coordinated monthly system production inventory data entry with the assistance of production supervisors and clerks. • Daily manufacturing reports and graphics of all production departments. • Implemented training programs for production clerks.