Norman Jones IV

Quality Assurance Technician at BITZER Scroll
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Contact Information
us****@****om
(386) 825-5501
Location
Mannsville, New York, United States, US

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Experience

    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Quality Assurance Technician
      • Mar 2021 - Present

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Quality Engineer
      • Feb 2020 - Feb 2021

    • United States
    • Telecommunications
    • 400 - 500 Employee
    • Quality Systems Coordinator
      • Apr 2016 - Oct 2019

      Coordinate the Q&EMS Management System for 600+ employee company. Duties include: Management of the Internal Audit Team including: Choosing, Training, and Mentoring new auditors, as well as Planning and Executing Internal Audits.Management of Corrective Action Process, driving subsequent improvements through Department Managers.Preparing the company for yearly External Audits.Serve as source of knowledge during External Audits for both ISO 9001 and ISO 14001.Responsible for stepping my employer up to the ISO 9001:2015 standard, certified in Dec. 2017ISO 14001:2015 Lead Auditor trainedASQ Certified Quality Auditor - April 2019 Show less

    • Document Control Coordinator, Quality
      • Mar 2014 - Mar 2016

      Assisted ISO Management Reps in initial certification in ISO 9001:2008 and ISO 14001:2008. Controlled documentation for the entirety of 400+ employee company. Ran Quality MRB functions including coordinating disposition of all non-conforming materials, their inventory storage and control, and developed processes to increase efficiency and tracking. Managed RMA process including root cause analysis reporting. Microsoft Access database creation and maintenance as needed.

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Shipping Lead
      • Mar 2008 - Dec 2013

      Filled orders for IH Air Testing supplies, working closely with Customer Service, Suppliers, Shippers and Laboratory Personnel to meet all customer needs in a highly reactive, fast paced environment. Proficient in UPS, FedEx, DHL, etc. shipping. Assisted in the growth and set-up of process expansion to over 200% capacity from start date. Selected for and completed Galson leadership training in my second year at the company. Filled orders for IH Air Testing supplies, working closely with Customer Service, Suppliers, Shippers and Laboratory Personnel to meet all customer needs in a highly reactive, fast paced environment. Proficient in UPS, FedEx, DHL, etc. shipping. Assisted in the growth and set-up of process expansion to over 200% capacity from start date. Selected for and completed Galson leadership training in my second year at the company.

Education

  • State University of New York College of Environmental Sciences and Forestry
    Bachelor of Science - BS, Environmental Biology
    2004 - 2007

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