Senior Staff Product Security Engineer

• Apr 2018 - Present

Information Security / Cloud Security Architect

• Apr 2015 - Present

Drive and maintain Ariba's Cloud Security Architecture • Complete and maintain cloud security architecture assessment for Ariba • Ongoing Consulting / Support for Ariba in security architectural matters • Run Gap analysis for current technologies against security procedures • Identify security improvement proposals and align with other cloud architects Management of Technical Validation for Ariba's Cloud • Plan, execute and follow up of technical security audits (validations) and escalate if necessary • Ensure risk transparency on issues by adequate documentation of risks related to issues Support Cloud certification and customer facing activities • Review audit Control Set • Present Security Architecture in audit sessions • Prepare and maintain an overview Security Architecture presentation for customers • 3rd Level Support in customer meetings / questionnaires Support internal SAP IT Projects ensuring - security & compliance of project and an adequate, state-of-the-art IT security level across SAP Support the SAP runs SAP initiative with adequate security concepts for the extension of existing as well as completely new solutions Ensure that the post-merger integration of Ariba with SAP is completed in a secure and compliant manner and ensure the underlying risks are made transparent in regards to the following criteria: • Integration of infrastructure landscapes and components such as networks, firewalls and communication technologies • Ensure that risks and issue are communicated and escalated in a timely and transparent manner Assess new technologies and create security procedures for their future use within SAP. Review and sign off on new features within all Ariba products from an Information Security perspective Responsible for Incident Response and Management at Ariba Show less

Network Security Engineer

• Mar 2011 - Apr 2015

Data Network Operations Engineer

• 2005 - 2011

Team Lead

• Jun 2008 - Apr 2010

ResponsibilitiesDevelop complex technical solutions to address a variety of business problems; including hardware, configurations standards, and creating solutions with specific focus on:Hosted Firewall and Security Solutions - Cisco Pix, ASA 5500MPLS and QOS design and implementation - Cisco 7600, Juniper M20Routing Protocol implementation - BGP, OSPFRespond to monitored network events, taking appropriate action to resolve problems when necessaryIdentify and resolve abuse issues both impacting and originating from customer networks with a focus on DNS, SPAM and traffic based DoS attacksKey AchievementsManaged and developed the processes and procedures for the merger with USLEC's NOC which was used as the template for all other silos within the NOCLed a cross market team responsible for establishing processes focused on the life cycle management of tickets during and post merger with McLeod Received several numerous Quality awards and monetary compensation in recognition of superior customer service and resolution of complex troubles involving high profile customers Show less

Network Operations Engineer Tier 2

• Jan 2007 - Jun 2008

ResponsibilitiesProactively identify network outages in a fast pace, high pressure environmentResolution of complex troubles impacting Real-time Media applications and VoIP across the MPLSConfiguration and troubleshooting of dynamic routing protocols on Cisco and Juniper hardware, including BGP and OSPFConfiguration and troubleshooting of Symantec and McAfee hosted email and web scanning servicesConfiguration of Cisco/Adtran CPE routers and firewallsMitigate security threats on customer networks by implementing ACLs on managed network hardwareProvide expert level support on IPSEC and RAC services residing on Cisco's VPN concentratorKey AchievementsConsistently exceeded monthly performance objectives by 50% Identified and designed workarounds for multiple hardware/software bugs in collaboration with our vendors Show less

Network Operations Engineer Tier 1

• Aug 2005 - Jan 2007

ResponsibilitiesProvided support, configuration assistance and trouble resolution for the following products:Hosted IDS and IPS/ Hosted Network Based Firewall/ Message labs Mail and Web Security/MPLS/Internet/Ethernet Local Loop/Dynamic IP(VOIP)/DNS/Hosted EmailT1/T3/OC12/48/ATM/ Fixed Wireless/Frame Relay transport issuesPAETEC's ARD/MRD solution for the financial industryIPSEC and Cisco Remote Access Client configurations - Cisco VPN concentratorBroadworks hosted IP PhonesResponsible for configuration and troubleshooting of Cisco/Adtran/Juniper routersFacilitated creation of/additions/changes to DNS recordsWork with Local Exchange Carriers on local loop trouble resolution, testing and repair of T1, DS3 and higher level circuits Show less

IHD Tier 2 Technician

• Aug 2001 - Aug 2005

Responsibilities Provided expert level support to business and residential customers on the following: Internet access troubles caused by malware, corrupted registry data and corrupted TCP Winsock within Windows Line quality troubles impacting ADLS service Remote Access server connectivity issues on Windows and MAC OS SMTP/POP3 email connectivity troubles Responsible for the configuration and set up of the following: Speedstream 5600 DSL routers for Business Customers Linksys Wireless Router and USB Wireless Ethernet controllers Dialup Internet Access within MAC OS 8.5 - 9 and Win 95, 98, ME, NT and 2000 operating systems Various flavors of DSL service that use the following architectures: DSLAM, Shasta, BRAS, PPPoE and PPPoA Show less