Norman Booth

Field Service Engineer at Vumela IT Services
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • Afrikaans Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • CompTIA A+ ce
    CompTIA
    Jun, 2016
    - Nov, 2024
  • Comptia N+
    Comptia

Experience

  • Vumela IT Services
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Field Service Engineer
      • Aug 2015 - Present

      - Desktop Support For Eskom Eastern Cape - Completing of calls logged, within SLA - Installation of all Business Applications via TSSG Tool(SCCM Server) - Setup Oracle Virtual Box(Virtual Machine) where Applicable - Setting Up Of VPN(Cisco Anyconnect) - Setup of Network printers - Remote Support - SCCM Client Setup/ and Support - Setup of Eskom Specific applications(MV90,Powerfactory,Projectwise etc) - SCCM Champion see less - Desktop Support For Eskom Eastern Cape - Completing of calls logged, within SLA - Installation of all Business Applications via TSSG Tool(SCCM Server) - Setup Oracle Virtual Box(Virtual Machine) where Applicable - Setting Up Of VPN(Cisco Anyconnect) - Setup of Network printers - Remote Support - SCCM Client Setup/ and Support - Setup of Eskom Specific applications(MV90,Powerfactory,Projectwise etc) - SCCM Champion see less

  • T-Systems International
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Field Support Engineer
      • Jan 2014 - Mar 2020

      - Desktop Support For Eskom Eastern Cape - Completing of calls logged, within SLA - Installation of all Business Applications via TSSG Tool(SCCM Server) - Setup of XP Mode(Virtual Machine) where Applicable - Setting Up Of VPN(Cisco Anyconnect) - Setup of Network printers - Remote Support - SCCM Agent Setup where applicable - Setup of Eskom Specific applications(MV90,Powerfactory,Projectwise etc) - Desktop Support For Eskom Eastern Cape - Completing of calls logged, within SLA - Installation of all Business Applications via TSSG Tool(SCCM Server) - Setup of XP Mode(Virtual Machine) where Applicable - Setting Up Of VPN(Cisco Anyconnect) - Setup of Network printers - Remote Support - SCCM Agent Setup where applicable - Setup of Eskom Specific applications(MV90,Powerfactory,Projectwise etc)

  • Advanced Projects and People
    • East London, Eastern Cape, South Africa
    • Senior FSE
      • Aug 2013 - Dec 2013

      IT Technician and Network Support, - Eskom Windows 7 Migration from Windows XP and Novell Client - Installation of all Business Applications via TSSG Tool(SCCM Server) - Setup of XP Mode(Virtual Machine) where Applicable - Troubleshooting of problems arising during the migration - Assist Junior technicians with problems. - Desktop Support - Setting Up Of VPN(Cisco Anyconnect) - Setup of Network printers - Remote Support - SCCM Agent Setup where applicable - Setup of Eskom Specific applications(MV90,Powerfactory,Projectwise etc)

  • syneco business IT
    • Technical Support/Sales
      • Nov 2011 - Dec 2012

      - General technical Support - Hardware sales - Sales consultant for web solutions - General technical Support - Hardware sales - Sales consultant for web solutions

  • Bennett's IT Solutions
    • Technical Support Specialist
      • Apr 2004 - Nov 2006

      - Installation and support of Lotus Notes - Installation and Support of AS/400 - Installation of Omnix (Financial based system) - Installing Cisco routers and switches - assisting the network engineer with configuration. - 650-user support across the TrenTyre, Goodyear and HI-Q network - Installation and support of Compaq, IBM x Series and Dell Servers - Installation and support of Lotus Notes - Installation and Support of AS/400 - Installation of Omnix (Financial based system) - Installing Cisco routers and switches - assisting the network engineer with configuration. - 650-user support across the TrenTyre, Goodyear and HI-Q network - Installation and support of Compaq, IBM x Series and Dell Servers

Education

  • Fortinet
    Certificate, System, Networking, and LAN/WAN Management/Manager
    2021 - 2021
  • Boston City Campus
    Microsoft Certified Professional, Information Technology
    2018 - 2018
  • Academy of Learning
    Comptia A+, Computer Engineering
  • Akasia Hoerskool
  • Boston City College
    N+, Information Technology

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