Experience

St. Mary's University

• United States
• Higher Education
• 700 & Above Employee

• University Communication Intern

  • Jan 2022 - Present

  Interned with University Communication as a part of work study to develop and strengthen my communication skills. Duties Included: -Helped submit billboards to the University’s Website. -Overviewed descriptions for events approval to the master calendar. -Averaged a total of 200 e-mails a day. -The planing of creating billboards with the University's logo - Running errands; copying; filing; answering phones; taking messages; greeting visitors; using office machinery (copier, scanner, calculator, fax, etc.) -Providing front desk coverage; and preparing mail outs. -Assisting professional staff with special projects, support for signature events, assisting staff with creative ideas, taking photos, assisting with video productions, content creation for social media, proofreading and editing; providing clerical assistance to University Communications in the relaying of newsworthy information about St. Mary's to the University community as well as to local, regional, and national media.



Espinoza & Brock PLLC

• United States
• Law Practice
• 1 - 100 Employee

• Worker Compensation Case Manager

  • Apr 2021 - Oct 2021

  Joined the Espinoza Law Firm as a temperary hire during Covid-19. Duties Included: -Dealing with sensitive information and signatures. -Meeting with 10-15 clients a day. -Answering an average of 100 questions per client. -Signing an average of 13 new clients a day. -On an 8 hour shift, I printed and explained over 15 contracts to clients. -Conducted initial client intake information my phone or in-person. -Scheduled meetings/conference calls with potential new clients. -Created a safe environments for injured clients -Contributed to a diverse and inclusive atmosphere free from discrimination and harassment -Processed sensitive information and signatures.



Peak Locations

• Telecommunications
• 1 - 100 Employee

• Sales Manager

  • Feb 2018 - Aug 2018

  Joined the Peak Locations team to help assist managing a new store. Duties included: -Regularly describe merchandise and explained use, operation, and care of merchandise to customers. -Utilized consultive selling skills to solve customer service problems and needs. -Maintained the visual appeal of the store. -On a average of an 8 hour shift, provided customer service to over 100 clients a day. - Regularly helped spanish speaking families understand agreements and new technology. - Personal sales increased when speaking spanish due to geograhical area and clients.



EXPRESS

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2017 - Feb 2018

  Seasonal Hire providing customer service, stock room relief , and floor relief. Duties included: -Organized over 200 boxes of inventory within a 1 week period. -Provided constumer service averaging 90 customers a day. -On average of 8 hour shift, folding clothe, organizing stock room and providing fast transactions to customers. -Assisted with product launch changed according to company vision board. -Processed transactions quickly and accurately reducing the customers wait time.



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Sales Associate Assistant Manager

  • Aug 2015 - Aug 2017

  Responsible for overall operations of store sales, supporting team-members performance and training. Duties Include: -Support the store manager in building a fashion-centric team of collaborative and engaged talent through recruitment and networking. -Maximized personal and store sales by promoting brand initiatives and great customer service experience. -Assist in controlling operational cost through payroll and asset management. -Ensured the store was brand-aligned through flawless execution of visual presentation and marketing display -Provided over 100 transactions a day. -Organizing over 3000 pair of shoes in a 3 day period. -Sold a total of $1,640 in one transaction



Heavenly Gourmet

• Food and Beverage Services
• 1 - 100 Employee

• Caterer

  • 2017 - 2017

  -Delivered over 100 plates of warm food in a 20 minute time period to an average of 100 guest on every event. -Provide ongoing customer service and ensured guest accommodations were fulfilled. -Assist in serving food and drinks per banquet orders. -Communicating special meal requirements to the kitchen. -Arranged table placement, tablecloths, and decorations. -Ensured the event venue was cleaned at the events conclusion -Delivered over 100 plates of warm food in a 20 minute time period to an average of 100 guest on every event. -Provide ongoing customer service and ensured guest accommodations were fulfilled. -Assist in serving food and drinks per banquet orders. -Communicating special meal requirements to the kitchen. -Arranged table placement, tablecloths, and decorations. -Ensured the event venue was cleaned at the events conclusion