Norma Ruiz

Bilingual Case Manager at Homeless Prenatal Program
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Girls Circle Facilitator
    One Circle Foundation
    Jan, 2023
    - Nov, 2024
  • Pediatric First Aid, CPR and AED
    American Heart Association
    Mar, 2023
    - Nov, 2024
  • Sexual Harassment Training prevention Training for California Employees
    Zywave
    Nov, 2022
    - Nov, 2024
  • HIPAA Associate (HIPAAA)
    San Francisco Department of Public Health
    May, 2023
    - Nov, 2024

Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Bilingual Case Manager
      • May 2023 - Present

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager
      • Aug 2018 - May 2023

      • Presented to various outside groups on various topics concerning factors facing vulnerable youth • Developed care plans with clients and helped guided them in attaining their goals • Collaborated with SF schools to assist with students success • Responsible for running center operations in absence of agency Director • Responsible for supervision of staff • Submitted and approved monthly reports, program narratives and managed on-going master lists •conducted outreach and collaborated with various SF community based organizations Show less

  • Families with a Future
    • San Francisco Bay Area
    • Secretary Board of Directors
      • Jan 2017 - Jul 2019

    • Non-profit Organizations
    • 1 - 100 Employee
    • Alumni Project Coordinator
      • May 2017 - Jul 2018

      In Charge of creating a system for YWFC alumni. Conducted outreach and sought former participants. Created, distributed, collected and analyzed data from surveys. Formalized and strengthened alumni network to create mentorship and sisterhood among new and older participants. In Charge of creating a system for YWFC alumni. Conducted outreach and sought former participants. Created, distributed, collected and analyzed data from surveys. Formalized and strengthened alumni network to create mentorship and sisterhood among new and older participants.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Peer Service Advocate
      • Aug 2015 - Jun 2018

      Helped homeless indiviuals obtain shelter bed with the SF shelter system Managed the LGBT Jazzie's waitlist Evaluated the efficacy of shelter waitlist Referral and resource linkage to outside agencies Supported Ladie's Night- a safe space for homeless woman that gathered 1x a week at the drop in center. Helped homeless indiviuals obtain shelter bed with the SF shelter system Managed the LGBT Jazzie's waitlist Evaluated the efficacy of shelter waitlist Referral and resource linkage to outside agencies Supported Ladie's Night- a safe space for homeless woman that gathered 1x a week at the drop in center.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Outreach Program Coordinator
      • Apr 2007 - Dec 2009

      Coordinated outreach program. Managed needle exchange program. Supervised 6-10 outreach workers. Ordered and maintained outreach supply inventory. Organized outreach schedules. Conducted outreach trainings for staff. Trained new staff. Outreach location were TL, SOMA, MISSION, and CASTRO. Coordinated outreach program. Managed needle exchange program. Supervised 6-10 outreach workers. Ordered and maintained outreach supply inventory. Organized outreach schedules. Conducted outreach trainings for staff. Trained new staff. Outreach location were TL, SOMA, MISSION, and CASTRO.

    • Non-profit Organizations
    • 1 - 100 Employee
    • Youth Intern
      • Feb 2002 - Dec 2003

      Edited and updated "Know Justice Handbook" A resource guide for youth and parents going through the Juvenile Justice System. Edited and updated "Know Justice Handbook" A resource guide for youth and parents going through the Juvenile Justice System.

  • Yuri Kochiyama Youth Leadership Institute
    • San Francisco County, California, United States
    • Youth Fellowship
      • May 2000 - Aug 2000

Education

  • San Francisco State University
    Bachelor's degree, Public Health
    2016 - 2018
  • City College of San Francisco
    Associate's degree, Social and behavioral
    2009 - 2016
  • City College of San Francisco
    2008 - 2012

Community

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