Experience

Laurel Ridge Treatment Center

• United States
• Mental Health Care
• 100 - 200 Employee

• Mental Health Specialist

  • Mar 2017 - Present

  - Assist licensed/pre-licensed professional staff in assessing, planning, and providing mental health services in an institutional, field and community setting - Provide crisis intervention and case management services by linking clients to community resources and assisting clients resolve problems with employment, housing and education - Assist clients with recognizing and correcting personal, home, family, or community conditions contributing to mental health and/or drug/alcohol problems - Leads and co-facilitates activity and task groups - Conducts individual/group counseling sessions Show less



Medical Education and Training Campus

• San Antonio, Texas

• Senior Trainer/Curriculum Developer

  • Jul 2013 - Apr 2017

  • Decreased attrition by 15% with a cost savings of $114,750 for Department of Defense by overseeing the flawless execution of over 152,300 hours of instruction while serving Senior Trainer and instructor and supervisor for 40 employees • Enforced class scheduling iterations based on projected student throughput, saving over $50K of allocated funds for Military Transient Student Accounts for three fiscal years • Developed the curriculum and testing plan for the 17 week Behavioral Health Technician Program for all Department of Defense Troops using the Analysis Design Development Implementation and Evaluation phases (ADDIE) Model and knowledge of Adult learning styles through use of the VARK (Visual Auditory Reading/writing Kinesthetic learners) Model • Established course policies and procedures that standardized the staff orientation and training • Designated as the enlisted subject matter expert for all 1,110 Behavioral Health Specialists in the Army; developed policies and procedures that standardized both patient care and ongoing educational requirements for the field in cooperation with the consultants of the Office of the Surgeon General • Delivered over 2000 hours of instruction Counseling, Interviewing, Case Management and Behavioral Health Interventions • Provided supervision, counseling, mentorship and career development guidance to 15 employees Show less



United States Army

• Lawton, Oklahoma

• Department Manager

  • 2012 - 2013

  • Managed the day to day activities of five separate clinics within the hospital; successfully supported over 30,000 beneficiaries • Supervised a staff of 17 military personnel and 76 civilian employees • Organized and directed the accountability, maintenance and serviceability of over $270K worth of medical and office equipment with zero losses • Implemented a rigorous training program which increased the training and education of department staff by 30%. • Taught over 190 hours in continuing education courses for the military and civilian techinicians • Ensured safety and infection control policies were not only implemented but maintained to meet Joint Commission requirements • Provided mentorship and career development guidance to two junior Non-Commissioned Officers, six junior enlisted and five civilians • Conducted initial intakes, follow-up appointments and psycho-educational groups • Conducted routine case management procedures and managed referrals within the community for all military personnel, veterans and their family members Show less



United States Army

• Lawton, Oklahoma

• Senior Training and Operations Manager

  • 2011 - 2012

  • Tracked operations, processed over 750 administrative actions and 1,500 data entries into the Digital Training Management System with 99% accuracy; expedited processes and eliminated backlog • Managed a team of nine Equal Opportunity Leaders that conducted over 10 hours of training which resulted in a 97% quarterly average of over 296 military personnel • Supervised six Sexual Harassment and Assault Response Prevention Victim Advocates; coordinated and taught over 1,200 employees which increased training compliance by 60% and no reported cases • Designed and supervised the development of an extensive administrative tracking tool in 16 core areas which provided the commander with the real time data and statistics • Assisted and passed the Southern Regional Medical Command Inspection Program; zero deficiencies found • Controlled the input into the long and short range training calendars • Taught over 1000 hours in Sexual Harassment Assault Prevention/Response and Resiliency skills to over 1300 employees hospital wide Show less