Experience

Ashburn Consulting LLC

• United States
• Computer Networking Products
• 1 - 100 Employee

• Network Service Consultant

  • May 2010 - Present

  Provide on-going operational support for a very stable fiber network for Fairfax County Public Schools. Provide on-going operational support for a very stable fiber network for Fairfax County Public Schools.



Corporate Executive Board

• Sr. Network Administrator

  • Nov 2000 - Oct 2009

  Carried out implementation, configuration, maintenance, and monitoring of IP data and voice networks for large best practice research firm. Performed network engineering. Managed multiple systems, processes, and devices, supporting >2,200 users in US and overseas. Investigated and resolved connectivity and performance issues. Implemented new services and upgraded systems. Provided Level 1 and 2 support. Trained junior analysts. Accomplishments: Promoted 5 times in 9 years, based on superior technical performance. Improved system reliability and performance by configuring systems and devices. Ensured continued remote access by maintaining corporate wireless networks. Actively involved in build out of new network, facilitating corporate office move; Worked closely with vendors and consultants. Enabled new service implementation by configuring VLANs and Trunks on switches. Selected to carry out LAN/WAN integrations following several corporate acquisitions. Increased data security by spearheading patch management, using MS SMS 2003. Consistently maintained or exceeded SLA goals. Aided Security Engineering with implementation and management of risk management program, enabling company to earn TruSecure certification and meet SOX requirements. Show less



KARCH INTERNATIONAL

• India
• Wholesale Import and Export

• Software Technical Support Analyst

  • Jan 1999 - Jan 2000

  Provided specialized business management software support for national customer base. Carried out new customer orientation and training. Accomplishments: Enabled continued customer uptime by repairing and maintaining databases. Improved efficiency by assisting with implementation of technical call tracking system. Provided specialized business management software support for national customer base. Carried out new customer orientation and training. Accomplishments: Enabled continued customer uptime by repairing and maintaining databases. Improved efficiency by assisting with implementation of technical call tracking system.



UNITED STATES ARMY

• United States
• Armed Forces
• 300 - 400 Employee

• Communications Chief

  • Jan 1995 - Jan 1999

  Maintained computer operations for multiple training offices. Supervised staff of 6. Ensured security of highly sensitive information. Accomplishments: Enhanced productivity through training of system technicians on computer hardware and software installation, utilization, and repair. Maintained computer operations for multiple training offices. Supervised staff of 6. Ensured security of highly sensitive information. Accomplishments: Enhanced productivity through training of system technicians on computer hardware and software installation, utilization, and repair.