Experience

Ritz Safety

• United States
• Public Safety
• 100 - 200 Employee

• Business Development Specialist

  • Apr 2023 - Present



Industrial Scientific

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 400 - 500 Employee

• Account Executive

  • Jan 2023 - Apr 2023

• District Manager

  • Jan 2022 - Jan 2023

• District Representative

  • Jul 2018 - Feb 2022

• Field Service Representative

  • Aug 2014 - Jul 2018

   Maintain trusting and professional relationships with iNet customers by utilizing strong customer service skills Constantly provide technical service and solutions to current iNet customers Remain current on new ISC instruments and applications to deliver comprehensive solution packages to customers’ needs Manage onsite customers on a weekly and monthly basis

• GDP iNet Support Specialist

  • Sep 2009 - Aug 2014

   Proactively communicate with iNet customers to troubleshoot and resolve issues with iNet equipment by utilizing iNet Control, iNet Admin Console, and Siebel Maintain trusting and professional relationships with iNet customers by being responsive and reliable Keep service requests up-to-date and resolved in a timely manner Remain current on new iNet instruments in order to deliver the best customer service and provide innovative solutions for customers

• Rental/ Service Technician,

  • Jun 2007 - Sep 2009

   Troubleshot and repaired gas detection equipment.  Responsible for traveling overnight to customers’ sites to evaluate and repair equipment quickly and efficiently Gained experience working with customers and developed customer service skills