Experience

RoC Consulting Manchester

• United Kingdom
• Construction

• Personal Assistant / Marketing Manager

  • Sep 2014 - 9 years 4 months

  Manchester Personal Assistant with a Marketing background in the construction industry. PA to the Managing Director, overseeing the marketing function, including development and maintenance of brand standards. Utilising studio skills gained in recreating templates for bids, prequals, brochures and external presentations in PowerPoint and InDesign. Management of website through a CMS system, keeping the website topical and refreshed with current ROC news. Supporting Design Director and the senior… Show more Personal Assistant with a Marketing background in the construction industry. PA to the Managing Director, overseeing the marketing function, including development and maintenance of brand standards. Utilising studio skills gained in recreating templates for bids, prequals, brochures and external presentations in PowerPoint and InDesign. Management of website through a CMS system, keeping the website topical and refreshed with current ROC news. Supporting Design Director and the senior team in arranging meetings with blue chip clients. Supporting in a marketing capacity in the future growth of the company. Design and produce corporate, marketing and business strategy documents. Show less



Fishawack Communications

• United Kingdom
• 1 - 100 Employee

• Design Studio Project Assistant

  • Jul 2013 - Aug 2014

  Knutsford, Cheshire Working within the design studio using Adobe illustrator, Microsoft PowerPoint, Word and Excel. Creating figures and graphs in Adobe illustrator. Producing presentations in PowerPoint for seminars, symposiums and meetings in bespoke colour themes. Formatting word documents to a high standard, quality checking documents by way of project support for UK and overseas offices.



Bupa Funding

• Directors' Office, Customer Relations Quality Control

  • Jul 2012 - Jun 2013

  Salford Quays, Manchester Supporting Bupa Directors’ team in writing and quality checking customer complaint response letters on behalf of Bupa Directors. Supporting Customer Relations Complaints teams, proof reading response letters, rewriting where necessary. Identifying consistent error trends and providing feedback to team managers. Identifying Data Protection breaches. Strong communication skills to feedback trends at all levels. Individual and team mentoring to raise the quality… Show more Supporting Bupa Directors’ team in writing and quality checking customer complaint response letters on behalf of Bupa Directors. Supporting Customer Relations Complaints teams, proof reading response letters, rewriting where necessary. Identifying consistent error trends and providing feedback to team managers. Identifying Data Protection breaches. Strong communication skills to feedback trends at all levels. Individual and team mentoring to raise the quality standard. Design and implementation of quality scoring matrix. Create feedback documents, presentations and visuals for team mentoring. Show less



WEMS International

• Commercial Support Executive

  • Mar 2011 - Jun 2012

  Stockport, United Kingdom Commercial and marketing support for WEMS Board, Commercial Director and his team, including arranging complex overseas/UK travel and accommodation. Customer liaison with senior people within blue chip retailers for the CEO, Commercial Director and the senior management team, including managing multiple electronic diaries. Oversee the marketing function, including development and maintenance of brand standards. Production of proposals, quotations, brochures and corporate presentations… Show more Commercial and marketing support for WEMS Board, Commercial Director and his team, including arranging complex overseas/UK travel and accommodation. Customer liaison with senior people within blue chip retailers for the CEO, Commercial Director and the senior management team, including managing multiple electronic diaries. Oversee the marketing function, including development and maintenance of brand standards. Production of proposals, quotations, brochures and corporate presentations to a high standard, including proof reading. Management of website CMS system, keeping the website up to date and refreshed, including liaising with website creators. Supporting in a confidential capacity the Chief Executive Officer and Commercial Director with their documents, including board reports, minutes of meetings, strategy documents and presentations, utilising the WEMS branding effectively. Show less



Styles & Wood

• United Kingdom
• Construction
• 1 - 100 Employee

• Executive Assistant

  • Jun 2005 - Mar 2011

  Altrincham, Cheshire PA administrative support to PLC board of directors including senior management team. Director/senior level customer liaison for the CEO, Management Board and Business Unit Directors. Supporting day to day the CEO/Service Development Director in production of documents using Microsoft Office - PowerPoint and Word. Coordination of marketing activities including project management and delivery of a new S&W website, including rolling out the new S&W rebrand. Other duties included supporting the… Show more PA administrative support to PLC board of directors including senior management team. Director/senior level customer liaison for the CEO, Management Board and Business Unit Directors. Supporting day to day the CEO/Service Development Director in production of documents using Microsoft Office - PowerPoint and Word. Coordination of marketing activities including project management and delivery of a new S&W website, including rolling out the new S&W rebrand. Other duties included supporting the management board and their teams, in particular HR, Compliance and Supply Chain departments with their documents, presentations, policies and procedures. Show less



Kurt Salmon Associates

• PA Executive

  • 1998 - 2005

  Hale, Cheshire Providing PA support for two Principals and their teams, working within the retail sector. Liaison with the UK's major high street retailers, through main stakeholders within the organisation. Supporting KSA teams and in some instances supporting the client team, when working on a particular project. Production of high quality documents and presentations including proof reading. Other involvement included support with HR and the appraisal process for the principle and project… Show more Providing PA support for two Principals and their teams, working within the retail sector. Liaison with the UK's major high street retailers, through main stakeholders within the organisation. Supporting KSA teams and in some instances supporting the client team, when working on a particular project. Production of high quality documents and presentations including proof reading. Other involvement included support with HR and the appraisal process for the principle and project teams. Coordination of training and organising events. Certified NVQ Administration Level III Show less