Experience

Solsis (M) Sdn. Bhd.

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• • Nov 2019 - Present

  Managing HLBB Desktop Management - Plan , coordinate and execute any ad hoc projects related to desktop management- Ensuring all remedial or request cases attend and resolved accordingly by assigned Service Agents-Ensuring IT Asset inventory is up to date-Present and prepare Asset Inventory Monthly Report

• • Nov 2017 - Nov 2019

  Hong Leong Bank Berhad (Service & Maintenance)- Coordinating Wall to Wall (Inventory Record ) for all HLBB branches and Headquaters-Plan & Coordinate Dismatling IT Equipments for HLBB Collapsing branch- Plan & Coordinate IT equipments installation for relocation - Plan & Coordinate New Desktop InstallationBank Islam Malaysia Berhad (PC & Notebook Deployments)- Plan & Coordinate New PC & Notebooks deployments

• • Aug 2012 - Oct 2017

  Job Description-Leading NOC Executive personnel-ensuring NOC Executive performed daily NOC operation-ensuring NOC Executive follow up all pending ticket until resolved.-ensuring NOC Executive meet the agreed SLA.-Compiling and refine raw data for customer monthly report-Compiling monthly report to be submitted to TM.-Ensuring all network data is up to date.



Patimas Outsourcing Services Sdn Bhd

• TPM Bukit Jalil

• Network & Data Centre Support Engineer (Team Lead)

  • Aug 2008 - Jul 2012

  Ensuring Data Centre facilities operates at optimum level. Liaise with Data Centre vendor in ensuring the Preventive Maintenance performed as per schedule. Liaise with vendor in ensuring any fault on hardware or software for Data centre monitoring,restored or replaced in ensuring datacentre operates at optimum level. Provide monthly reports on humidity and temperature reading upon request by customer. Ensuring Data Centre facilities operates at optimum level. Liaise with Data Centre vendor in ensuring the Preventive Maintenance performed as per schedule. Liaise with vendor in ensuring any fault on hardware or software for Data centre monitoring,restored or replaced in ensuring datacentre operates at optimum level. Provide monthly reports on humidity and temperature reading upon request by customer.