Norell Cefalu
Client Success Manager at Smokeball - Legal Software- Claim this Profile
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Bio
Experience
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Smokeball - Legal Software
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United States
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Software Development
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100 - 200 Employee
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Client Success Manager
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Oct 2021 - Present
Advise clients on multifaceted SaaS legal practice management software; review business goals and catalyze clients to solve problems with tech tools; serve as thought partner to executive team for product vision and client services. Advise clients on multifaceted SaaS legal practice management software; review business goals and catalyze clients to solve problems with tech tools; serve as thought partner to executive team for product vision and client services.
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Willis & Davidow
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United States
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Legal Services
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1 - 100 Employee
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Of-Counsel Attorney
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Oct 2021 - Present
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Albanis Law, P.A.
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Law Practice
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Founder and Lead Attorney
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Jan 2016 - Oct 2021
Built a successful law firm and established myself as a legal counselor known for personal attention, compassion, and putting clients at ease. Pioneered the use of new legal technology to grow my practice, which led to being recruited to work in the legal tech space. Built a successful law firm and established myself as a legal counselor known for personal attention, compassion, and putting clients at ease. Pioneered the use of new legal technology to grow my practice, which led to being recruited to work in the legal tech space.
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Ave Maria School of Law
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United States
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Higher Education
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100 - 200 Employee
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Associate Director of Career Development
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Aug 2009 - Aug 2012
Developed and maintained relationships with legal employers to increase graduate job placement; rebuilt externship program and created professional development program to foster practical skills; counseled and mentored students on career planning. Developed and maintained relationships with legal employers to increase graduate job placement; rebuilt externship program and created professional development program to foster practical skills; counseled and mentored students on career planning.
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City of Chicago
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Government Administration
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700 & Above Employee
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Attorney
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Aug 2006 - Aug 2009
Defended the City in employment discrimination and labor disputes; counseled department heads on employment law matters and took proactive preventative measures to mitigate potential litigation; spearheaded investigations into events prompting legal claims, including identifying key stakeholders and conducting analysis on a wide variety of materials; trained interns and supervised research and writing projects. Defended the City in employment discrimination and labor disputes; counseled department heads on employment law matters and took proactive preventative measures to mitigate potential litigation; spearheaded investigations into events prompting legal claims, including identifying key stakeholders and conducting analysis on a wide variety of materials; trained interns and supervised research and writing projects.
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Education
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Loyola University Chicago School of Law
Juris Doctor -
Quinlan School of Business, Loyola University Chicago
Master's Degree in Human Resources -
University of Wisconsin-Madison
Bachelor of Arts - BA, English Literature and Journalism