Noreliza Lucila

Guest Services Associate at Marriott Niagara Falls Fallsview Hotel & Spa
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Location
Niagara Falls, Ontario, Canada, CA

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Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Guest Services Associate
      • Mar 2022 - Present
    • Saudi Arabia
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Jun 2014 - Nov 2021

      • Operated both International and Domestic flights in Saudi Arabia • Qualified and trained to operate fleets such as Airbus 320, Airbus 321, Airbus 330, Boeing 777-200, Boeing 777-300 and Boeing 787-9/10 • Accommodated guests in Economy, Business Class and First Class Suite configurations • Provided world-class aviation experience to passengers through strong hospitality and customer service skills • Mentored new flight attendants, providing training in customer service… Show more • Operated both International and Domestic flights in Saudi Arabia • Qualified and trained to operate fleets such as Airbus 320, Airbus 321, Airbus 330, Boeing 777-200, Boeing 777-300 and Boeing 787-9/10 • Accommodated guests in Economy, Business Class and First Class Suite configurations • Provided world-class aviation experience to passengers through strong hospitality and customer service skills • Mentored new flight attendants, providing training in customer service, safety, health and sanitary standards • Conducted thorough aircraft pre-flight procedures to ensure a safe journey • Ensured adherence to company regulations, trained in emergency situations and helped to diffuse high-level situations from escalating to emergency levels Show less • Operated both International and Domestic flights in Saudi Arabia • Qualified and trained to operate fleets such as Airbus 320, Airbus 321, Airbus 330, Boeing 777-200, Boeing 777-300 and Boeing 787-9/10 • Accommodated guests in Economy, Business Class and First Class Suite configurations • Provided world-class aviation experience to passengers through strong hospitality and customer service skills • Mentored new flight attendants, providing training in customer service… Show more • Operated both International and Domestic flights in Saudi Arabia • Qualified and trained to operate fleets such as Airbus 320, Airbus 321, Airbus 330, Boeing 777-200, Boeing 777-300 and Boeing 787-9/10 • Accommodated guests in Economy, Business Class and First Class Suite configurations • Provided world-class aviation experience to passengers through strong hospitality and customer service skills • Mentored new flight attendants, providing training in customer service, safety, health and sanitary standards • Conducted thorough aircraft pre-flight procedures to ensure a safe journey • Ensured adherence to company regulations, trained in emergency situations and helped to diffuse high-level situations from escalating to emergency levels Show less

Education

  • Niagara College
    Postgraduate Degree, International Business Management
    2022 - 2022
  • College of the Holy Spirit Manila
    Bachelor of Science in Tourism Management, Tourism and Travel Services Management
    2007 - 2012

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