Noreen Krause
Epic Instructional Designer at Johns Hopkins HealthCare- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Epic Healthy Planet Principal Trainer Certification
EpicDec, 2017- Sep, 2024
Experience
-
Johns Hopkins HealthCare
-
United States
-
Hospitals and Health Care
-
300 - 400 Employee
-
Epic Instructional Designer
-
Jun 2017 - Present
Create curricula and training materials for Epic Healthy Planet end users. Materials include quick start guides, tip sheets, supplements, and assessments. Maintain a SharePoint page as a resource for users. End user roles include Care Managers, Community Health Workers, Maternal/Child Health staff, Quality Improvement specialists, and Appeals Nurses. Facilitate training for these groups via classroom, Zoom remote training, webinars, and 1:1 support. Train new users and also existing users on new workflows and upgrades. Participated in the build of our training environments in 2017 (MST, ACEs, PLY, EXAM). Maintain the training environments by building and updating training patients, creating new users, running mitosis, and testing after changes and upgrades. Credential trainers for Healthy Planet. Participate in our team's Epic work by testing new build and documenting in JIRA, resolving Helpdesk tickets and documenting in Service Now, and completing training Nova notes.
-
-
Training and Development Specialist
-
Jun 2013 - Jun 2017
Created curricula and training material and facilitated training for Community Health Workers, Care Managers and other staff in the J-CHIP and other Care Management programs. Trained new hires and existing staff on JHHC health insurance products and policies, department procedures, team workflows, and the use of company documentation systems including a Salesforce based system and Medecision's Aerial.
-
-
Supervisor, Community Health Workers
-
Sep 2010 - Jun 2013
Hired, trained, and supervised Community Health Workers who assisted Medicaid and Medicare members in East Baltimore. Participated in the development of the Community Health Worker portion of the Johns Hopkins Community Health Partnership (J-CHiP), a grant-funded program sponsored by CMS.
-
-
-
Johns Hopkins Hospital
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Staff Assistant, First Step Day Hospital Program
-
Apr 2008 - Aug 2010
First Step Day Hospital was an outpatient substance use disorder treatment program based at Johns Hopkins Hospital that closed in 2010. Assisted with various projects in support of the program. Worked with leadership to develop and implement a Peer Mentor program/study to support patients post-discharge. Hired and supervised Peer Mentors, developed and facilitated training, assisted with creation of assessments and protocols, filed required documentation with the JHM Institutional Review Board.
-
-
Education
-
2017 - 2022
University of Maryland Baltimore County
Master's degree, Instructional Systems Development -
1980 - 1982
Cornell University
Bachelor of Science - BS, Agricultural Teacher Education
Community
