Experience

African Century Limited

• Zimbabwe
• Financial Services
• 1 - 100 Employee

• Systems Administrator

  • Nov 2020 - Present

  Hired as a full-time systems administrator. My main role is to manage and maintain a 20+ mixed server environment (Windows/Unix/Linux), ensuring 99.9% or better uptime. Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity.Job Specification• Provide Second Level Support for issues raised by Clients.• Design, install and configure internal and customer facing servers, network devices and firewalls. • Proactively manage and maintain server, network and firewall systems • Administer and support core Microsoft, Cisco, Citrix and VMware technologies • Design, install and administer Office 365 Online.• Design, install and administer SharePoint On Premise servers.• Develop and implement project plans, risk assessments and contingency plans • Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment • Define and document best practices and support procedures • Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance • Maintain inventory and asset configuration documentation • Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations • Mentor / cross train team members on existing and new technologies • Carry out special tasks at Management's direction • Interact with customers and staff at the technical level, as required

• Information, Communication & Technology (ICT) Systems Administrator

  • Nov 2020 - Present



Tetrad Investment Bank

• Information Technology Graduate

  • Apr 2011 - Mar 2013

  I worked as IT Graduate Trainee and was responsible for for the maintenance, configuration, and reliable operation of computer systems and servers.Job Specification• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.• Monitor the system daily and respond immediately to security or usability concerns.• Respond to and resolve help desk requests.• Upgrade systems and processes as required for enhanced functionality and security issue resolution.