Norbert Sterzinger

Senior Biomedical Engineer at Sanderling Renal Services-USA LLC
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency

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Bill D'Innocenzo

I have know Norbert since 2005 when I took on the responsibility for the Lean Six Sigma Program at Fresenius Medical Care. Norbert was in our first wave of LSS Black Belts being trained. Not only did Norbert deliver improvement projects as a LSS Black Belt, but was instrumental in educating the staff in our Walnut Creek, CA facility. Norbert lead training programs for Lean Leaders, and coached Yellow and Green Belt Candidates with great success. I was happy to have Norbert on my team and he left behind a legacy that will deliver value to our business for many years to come.

James D. Holland

Norbert is a solid performer in the Lean Six Sigma field. Norbert has the ability to "speak with data", which makes makes him ideal for solving problem. Norbert is very detail oriented and completes projects in a timely manner, while getting the the maximum dollar savings. His patience, trustworthiness, and thoroughness as a belt coach, aids in student learning and enjoyment of subject. He is ideal for any companies doing business internationally, since he is fluent in German. His management style makes associates strive harder to achieve company objectives. I appreciate the opportunity to recommend Norbert

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Credentials

  • Certified Lean Six Sigma Black Belt
    Fresenius Medical Care North America
    Jun, 2007
    - Oct, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Biomedical Engineer
      • Feb 2019 - Present

      Technical Service Manager for the US. Responsible for Technical Service training. Service equipment in the Nashville area. Technical Service Manager for the US. Responsible for Technical Service training. Service equipment in the Nashville area.

    • Production/Operations Manager, Lean Six sigma Black Belt
      • Aug 2016 - Jan 2019

      Have worked extensively in the Medical Device industry for Fresenius Medical Care North America (FMCNA). Applied my talents and skills in different areas from Production Technician, Technical Services (hands on and management), Production Management, R&D to Quality Systems (CAPA Review Board member and participated on CAPA remediation team after FDA (Food and Drug Administration) warning letter – Plant Concord concluded a 3 week FDA audit without observations). In addition, I worked on Engineering changes (DMR, DHF, Bill of Material updates/changes) requested by our main supplier Fresenius Germany as well on several product improvement teams as a knowledge resource (product knowledge and as LSS (Lean Six Sigma) Black Belt with project management advice and problem analysis. Familiar with the QSR (Quality System Regulation) CFR21 Part 820, ISO 13485 and their interpretation. Over the last 10 years I focused on Continues Improvement and Operational Excellence. . I coached Yellow Belts and Green Belts through training (MoreSteam.com online training) and through their projects to reach certification. In addition, I participated on several CAPA teams with my product experience, with Root Cause Analysis skills and with making data based decisions. I am excited to start a new career applying my vast knowledge and making a difference your company! Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Lead Business Analyst, (Lean Six Sigma Black Belt)
      • Jan 2006 - Jul 2016

      Led and coordinated the Lean Six Sigma efforts for the manufacturing site. Worked with area leaders to identify projects and employees for LSS training and certification. Coached employees through training and certification. CAPA was added and later and replaced by supplier projects. Managed and implemented supplier design changes from Fresenius Germany, prioritized projects, managed the seven most urgent projects, and worked on forty five other projects as time allowed • Trained and coached Lean Six Sigma Yellow Belt/Green Belt through certification improving operations. • Led project selection sessions for operational areas. Coached and participated on project teams that reduced field failures by 59% (reduced returns by 1000 a Month saving $1,000,000/Month). • Worked on projects directly improving bottom line results in multiple areas including: Quality Systems, R&D, Sustaining Engineering, Production, Refurbishment, Returned Goods, Warehouse, Purchasing, and Field Service. • CAPA (Corrective and Preventive Action) review board member, contributed on CAPA teams with detailed product knowledge and coached teams on Root Cause Analysis and Project Management. • Managed and implemented supplier design changes from Fresenius Germany, prioritized projects, managed the 5 most urgent projects, and worked on other projects as time allowed. • Participated in Supplier Quality audits. • Trained cGMP (CFR21 part 820). • Trained (quality) engineers, guided pant tours. Show less

    • Manufacturing Manager
      • 1993 - 2005

      Led and managed 7 departments with constant changing goals by cross-training and shifting manpower. Managed productivity, quality, employee discipline, hiring and team budget. • Increased output up to 30% annually over 10 years with little or no increase of manpower by working smarter not harder. • Managed 7 direct reports and 200 employees (with increasing responsibility.) • Discrepant Material Review Board Member (MRB) PREVIOUS EXPERIENCE Assistant Project Manager R&D, 2008H Hemodialysis Machine development • Modified and upgraded the Hydraulic assembly. The Hydraulic is an electro-mechanical assembly containing solenoid valves, pumps and electronic sensors. Technical Support Manager • Led and expanded Technical Support Team as the company grew, provided service to the local service area and managed a team of seven providing Technical phone support for US and Canada. Test and Calibration Technician • Tested, calibrated, troubleshot, and repaired Hemodialysis Machines, trained employees in Germany and USA. Show less

Education

  • Staatl. Berufsschule III Schweinfurt
    TV and audio equipment Technician, Electronic hardware

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