Experience

Heritage Hotel Cameron Highlands

• hoteliers



Heritage Hotel Cameron Highlands

• Food and Beverage Services
• 1 - 100 Employee

• Duty Manager

  • Apr 2015 - Present

  MALAYSIAN HEALTH : EXCELLENT WEIGHT : 46 KG HEIGHT : 142 CM RACE : MALAY RELIGION : MUSLIM GENDER : FEMALE LICENCE : D MALAYSIAN HEALTH : EXCELLENT WEIGHT : 46 KG HEIGHT : 142 CM RACE : MALAY RELIGION : MUSLIM GENDER : FEMALE LICENCE : D



Heritage Hotel Cameron Highlands

• Food and Beverage Services
• 1 - 100 Employee

• RESERVATION EXECUTIVE CUM FRONT OFFICE EECUTIVE

  • Aug 2009 - Feb 2015

  REVIEW RESERVATION BOOKED DAILY* RESPONSIBLE FOR PREPARATION OF FORECAST OCCUPANCY* RESPONSIBLE FOR TRAINING STAFF* RESPONSIBLE FOR IMPLEMENTATION OF POLICIES AND PROCEDURE* MONITORING TELEPHONE MANNER AND GENERAL PERFORMANCE OF RESERVATION ANDTELEPHONE OPERATOR STAFF DAILY* RESPONSIBLE FOR RECORDING COMPANY/TRAVEL AGENT BOTH IN THE SYSTEM ANDCORRESPONDENCE FILE* RESPONSIBLE FOR VARIOUS PRODUCTION REPORTS* BRING TO THE ATTENTION OF GENERAL MANAGER WHEN THE HOTEL AVAILABILITY STATUSCHANGED AND PREPARE FOR NECESSARY ACTION* RESPONSIBLE FOR THE WORK SCHEDULE* RESPONSBLE FOR PROPER KEY CONTROL AND OTHER SECURITY MEASURES* MANAGE THE NIGHT TEAM, ENSURING THAT SKILLS AND STANDARDS ARE TRAINED, DEMONSTRATEDAND MAINTAINED THROUGHOUT THE TEAM* RESPONSIBLE FOR THE SECURITY OF THE HOTEL AND THE NIGHT OPERATIONSIN GENERAL, PERFORMED ANY OTHER DUTIES MIGHT REQUESTED BY DIRECTOR OF GENERAL MANAGER ANDFRONT OFFICE MANAGERPLACE : HERITAGE HOTEL, CAMERON HIGHLANDS PAHANGPERIOD : APRIL 2015 TILL PRESENTPOSITION : DUTY MANAGER (FULLY IN CHARGE OF FRONT OFFICE DEPARTMENT)DEPARTMENT : FRONT OFFICE Show less

• RESERVATION OFFICER

  • Dec 2008 - Jul 2009

  RATE CODE MANAGEMENT* OPERATIONAL* FORECAST* OTA UPDATEDPLACE : BUKIT GAMBANG RESORT CITY, KUANTAN, PAHANGCARIBBEAN BAY RESORTARABIAN BAY RESORT