Nora Felsberg
Operations Coordinator at Elme Communities- Claim this Profile
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German Elementary proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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IBM Big Data Foundations
Cognitive ClassMar, 2021- Nov, 2024 -
IBM Blockchain Essentials V2
Cognitive ClassFeb, 2021- Nov, 2024 -
IBM Cloud Core Certification
Cognitive ClassFeb, 2021- Nov, 2024 -
Advanced Google Analytics
GoogleJan, 2022- Nov, 2024 -
Google Analytics for Beginners Certification
GoogleJan, 2022- Nov, 2024
Experience
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Elme Communities
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United States
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Real Estate
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100 - 200 Employee
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Operations Coordinator
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Aug 2022 - Present
• Providing day-to-day support to property management operations department • Assisting with managing vendor relations, to include preparing new vendor packages, processing documents, insurance compliance, maintaining a vendor database, and responding to inquiries • Managing invoice payment process by scanning, coding, and routing invoices for approval, while coordinating between property management and accounting department for these requests • Processing expense reports for property management leadership, to include scanning, coding receipts, and reconciling expenses • Assisting with annual budgeting process and monthly reforecasting process • Providing support for data collection, acquisitions, and dispositions Show less
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State Farm
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United States
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Individual and Family Services
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300 - 400 Employee
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Team Member Intern
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Jun 2021 - Sep 2022
• Developed customer relationships to promote State Farm products: auto, home, and life insurance • Provided prompt, accurate, and friendly customer service responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claims, and billing information • Leveraged Salesforce to generate reports to gather data to drive customer experiences • Collaborated with fellow team members to generate innovative ways to market to potential new clients • Conducted 50 outbound calls per day and utilizing State Farm systems to complete tasks Show less
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VCU Focused Inquiry Department
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Richmond, Virginia, United States
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Teaching Assistant
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Aug 2019 - May 2020
• Taught 19 students writing techniques and assisted outside of class to discuss papers and projects • Created lesson plans to lead class discussions and assisted students with adhering to deadlines • Met weekly with Professor and team of Teaching Assistants to update weekly progress and confirm plans for upcoming sessions • Taught 19 students writing techniques and assisted outside of class to discuss papers and projects • Created lesson plans to lead class discussions and assisted students with adhering to deadlines • Met weekly with Professor and team of Teaching Assistants to update weekly progress and confirm plans for upcoming sessions
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Canterbury Woods Swim Team
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Annandale, Virginia, United States
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Senior Swim Coach
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May 2016 - Aug 2019
• Trained on swim techniques for ~ 32 children aged 5-18 on a daily basis paying close attention to safety • Tracked race times in Excel and compiled weekly meet sheets for swim competitions • Assisted Head Coach and swim team representatives with delivery of lessons and competition regulations • Provided feedback to parents regarding swimmer’s progress for total team membership of 125 • Trained on swim techniques for ~ 32 children aged 5-18 on a daily basis paying close attention to safety • Tracked race times in Excel and compiled weekly meet sheets for swim competitions • Assisted Head Coach and swim team representatives with delivery of lessons and competition regulations • Provided feedback to parents regarding swimmer’s progress for total team membership of 125
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Education
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2018 - 2022
Virginia Commonwealth University - School of Business
Bachelor of Science - BS, International Management, Minor in Real Estate
Community
