Nora Petrou

Customer Support Trainer at WeDoSupport
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Contact Information
us****@****om
(386) 825-5501
Location
Paphos Municipality, Paphos, Cyprus, CY
Languages
  • Greek Native or bilingual proficiency
  • English Full professional proficiency
  • Finnish Native or bilingual proficiency
  • French Elementary proficiency

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Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Support Trainer
      • Aug 2023 - Present

      Facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires and refresher sessions for active customer support agents. Facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires and refresher sessions for active customer support agents.

    • Malta
    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Customer Support Trainer
      • Jun 2021 - Aug 2023

    • Customer Support Agent
      • Feb 2020 - Jun 2021

    • Financial Services
    • 1 - 100 Employee
    • Customer Service Advisor
      • Jul 2019 - Jan 2020

  • KLR Hotels
    • Paphos, Cyprus
    • Sales And Marketing Representative
      • Mar 2019 - Jun 2019

    • Cyprus
    • Real Estate
    • 100 - 200 Employee
    • Administrative Officer
      • Oct 2017 - Dec 2018

    • Head Receptionist
      • Mar 2015 - Aug 2017

    • Receptionist
      • Jun 2012 - Feb 2015

    • Restaurant Manager
      • Jan 2012 - Jun 2012

Education

  • Sheffield Hallam University
    Bachelor of Arts - BA, Business, Management, Marketing, and Related Support Services
    2008 - 2011
  • Lyceum of Agios Neofytos
    2004 - 2007

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