Noora Kassab

Research Assistant at Telfer School of Management at the University of Ottawa
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • Arabic Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
Skills

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Michael VanDerHerberg

I had the pleasure of supervising Noora in her role at the New Canadians Centre. Noora was an excellent worker and could always be counted on. She is diligent, compassionate, and professional. She will do well wherever she goes in the world!

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Credentials

  • Official (ISC)² Certified in Cybersecurity (CC) Self-Paced Training - 1M
    (ISC)²
    Mar, 2023
    - Nov, 2024
  • 2021-2022 Undergraduate Research Award
    Badgr (now part of Instructure)
    Jun, 2022
    - Nov, 2024
  • Engaging and Empowering- How to become an Effective Mentor for Vulnerable Youth
    -
    Mar, 2017
    - Nov, 2024
  • Private Security and Investigative Services
    -

Experience

  • Telfer School of Management at the University of Ottawa
    • Canada
    • Higher Education
    • 100 - 200 Employee
    • Research Assistant
      • Nov 2022 - Present

      Actively involved in management and organization research with Dr. Ana María Peredo, Canada Research Chair in Social and Inclusive Entrepreneurship at Telfer School of Management. Focus is on community-based enterprises, critical management studies, social innovation and social justice issues. Actively involved in management and organization research with Dr. Ana María Peredo, Canada Research Chair in Social and Inclusive Entrepreneurship at Telfer School of Management. Focus is on community-based enterprises, critical management studies, social innovation and social justice issues.

  • Shared Services Canada | Services partagés Canada
    • Canada
    • Government Administration
    • 700 & Above Employee
    • IT Analyst
      • May 2022 - Present

      The Cloud Product Management and Services Directorate provides strategic and technical advice and guidance on cloud adoption strategies, design, and deployments.- Perform root cause analysis, develop checklists, and recommend procedures and controls for problem prevention. - Support the planning of operational and strategic IT/IM objectives.- Resolve queries and concerns through collaboration, client engagement, stakeholder management, and education / counselling.- Research, develop and maintain IT/IM strategic plans, briefing documents and reports.- Coordinate and collaborate with account executives on the performance and delivery of business requests. Show less

    • Student Analyst
      • Jul 2021 - May 2022

      - Assisting the Cloud Client Advisory and Business Intake Team under the CTO branch. The team triages incoming Cloud product requests from partner departments for advisory services and product management. - I use Salesforce to track and monitor status of all active requests. - I use Microsoft Excel and PowerBI to create dashboards and reports of ongoing requests, identifying patterns and trends in the data to improve business process, and identify bottlenecks in the work flow.

  • University of Ottawa
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Jan 2022 - Jul 2022

      Assisted Dr. Umar Ruhi on a Misinformation-Disinformation Research project. The project aimed to synthesize gaps in literature through an interdisciplinary lens, addressing the various types of disinformation as well as conducting a user-experience evaluation of the existing tools used to counter disinformation. Additionally, we developed a survey of the constructs that contribute to the dissemination of disinformation online. My submission included a literature review that covered key success factors for countering disinformation and included policy recommendations for government, civil society, and business that would encourage wide scale adoption of disinformation countering practices; and, foster individual and societal resilience to disinformation. Show less

  • Landings LLP
    • Canada
    • Law Practice
    • 1 - 100 Employee
    • Law Clerk / Executive Assistant /IT Admin
      • Dec 2020 - Sep 2021

  • CTT de Los Andes, Universidad Uniandes
    • Ambato, Ecuador
    • English Second Language Teacher
      • Oct 2018 - Mar 2019

  • COSTI Immigrant Services
    • Non-profit Organizations
    • 100 - 200 Employee
    • Client Support Services (CSS) Case Worker
      • Sep 2017 - Mar 2018

  • New Canadians Centre
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Refugee Assistance Program (RAP) Case Management Worker
      • Nov 2016 - Jul 2017

Education

  • Telfer School of Management at the University of Ottawa
    Master of Science - MSc, Innovation Management
    2023 - 2025
  • Telfer School of Management at the University of Ottawa
    Honours Bachelor of Commerce, Healthcare Analytics
    2019 - 2023
  • Trent University
    BSc, Biology and Psychology
    2013 - 2017

Community

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