Noora Heikkinen
ERP Customer Support at Web-veistämö Oy / Avoin.Systems- Claim this Profile
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Finnish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Avoin.Systems Oy
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Finland
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IT Services and IT Consulting
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1 - 100 Employee
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ERP Customer Support
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Jan 2022 - Present
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DialOk
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Finland
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Telecommunications
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1 - 100 Employee
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Customer Success Manager
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Feb 2020 - Jan 2022
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Kovanen
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Finland
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Ground Passenger Transportation
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1 - 100 Employee
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Sales Coordinator
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Apr 2018 - Jan 2020
Focus on corporate customers to offer and arrange best solutions for their needs. I was responsible for named accounts to develop sales and maintain customer satisfaction. Actively monitoring new potential customers. I am also planning together with customers large conference & event transportations and coordinate those. I have also done transport coordinating and routing for sedan cars and mini vans to drive economically and cost-effectively. The best thing in this job was that you can learn something new everyday and I can use my problem solving and organizing skills. Show less
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Sales Assistant
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Oct 2017 - Apr 2018
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Tokmanni
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Finland
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Retail
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300 - 400 Employee
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Retail Sales Associate
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Oct 2013 - Oct 2017
Ensured high consumer satisfaction by providing customer-focused sales service. Actively worked on to increase sales by identifying consumers needs and sales trends. Key tasks and daily routines; - Maintain presentable and in-stock condition of children and men clothing sections - Shift supervising to assure smoothly and efficiently running daily operations - Meet sales goals by developing clothing section and monitoring weekly/monthly numbers - Use knowledge of products and markets to provide information and assistance for consumers - receive and process cash and credit card payments - teaming with co-workers Show less
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CandyKing
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Sweden
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Manufacturing
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1 - 100 Employee
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Sales Promoter
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Jan 2013 - Oct 2013
Responsible for visiting customers to take care of the visibility and display of selected Candy King's product range at the store. Job included; - Promote products with campaigns - Ensure in-stock availability, shelve and order products - Maintaining good relationships with merchants and staff - Working on customers market premises Responsible for visiting customers to take care of the visibility and display of selected Candy King's product range at the store. Job included; - Promote products with campaigns - Ensure in-stock availability, shelve and order products - Maintaining good relationships with merchants and staff - Working on customers market premises
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Tokmanni
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Finland
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Retail
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300 - 400 Employee
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Retail Sales Associate
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Oct 2009 - Aug 2012
- Ensuring customer satisfaction by assisting and providing information - Dealing & solving complaints to resolve situations with customers - Inventory management - Cash register duties - Create product displays to increase volume - Ensuring customer satisfaction by assisting and providing information - Dealing & solving complaints to resolve situations with customers - Inventory management - Cash register duties - Create product displays to increase volume
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Golf Cafe Bar Out Of Bound
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Sotkamo, Finland
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Counter Waitress
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Jun 2009 - Oct 2009
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Education
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Kainuun ammattiopisto
Vocational upper secondary qualification, Tourism industry, competence area in tourism sales and information services