Noora Heikkinen

ERP Customer Support at Web-veistämö Oy / Avoin.Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Espoo, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ERP Customer Support
      • Jan 2022 - Present

    • Finland
    • Telecommunications
    • 1 - 100 Employee
    • Customer Success Manager
      • Feb 2020 - Jan 2022

    • Finland
    • Ground Passenger Transportation
    • 1 - 100 Employee
    • Sales Coordinator
      • Apr 2018 - Jan 2020

      Focus on corporate customers to offer and arrange best solutions for their needs. I was responsible for named accounts to develop sales and maintain customer satisfaction. Actively monitoring new potential customers. I am also planning together with customers large conference & event transportations and coordinate those. I have also done transport coordinating and routing for sedan cars and mini vans to drive economically and cost-effectively. The best thing in this job was that you can learn something new everyday and I can use my problem solving and organizing skills. Show less

    • Sales Assistant
      • Oct 2017 - Apr 2018

    • Finland
    • Retail
    • 300 - 400 Employee
    • Retail Sales Associate
      • Oct 2013 - Oct 2017

      Ensured high consumer satisfaction by providing customer-focused sales service. Actively worked on to increase sales by identifying consumers needs and sales trends. Key tasks and daily routines; - Maintain presentable and in-stock condition of children and men clothing sections - Shift supervising to assure smoothly and efficiently running daily operations - Meet sales goals by developing clothing section and monitoring weekly/monthly numbers - Use knowledge of products and markets to provide information and assistance for consumers - receive and process cash and credit card payments - teaming with co-workers Show less

    • Sweden
    • Manufacturing
    • 1 - 100 Employee
    • Sales Promoter
      • Jan 2013 - Oct 2013

      Responsible for visiting customers to take care of the visibility and display of selected Candy King's product range at the store. Job included; - Promote products with campaigns - Ensure in-stock availability, shelve and order products - Maintaining good relationships with merchants and staff - Working on customers market premises Responsible for visiting customers to take care of the visibility and display of selected Candy King's product range at the store. Job included; - Promote products with campaigns - Ensure in-stock availability, shelve and order products - Maintaining good relationships with merchants and staff - Working on customers market premises

    • Finland
    • Retail
    • 300 - 400 Employee
    • Retail Sales Associate
      • Oct 2009 - Aug 2012

      - Ensuring customer satisfaction by assisting and providing information - Dealing & solving complaints to resolve situations with customers - Inventory management - Cash register duties - Create product displays to increase volume - Ensuring customer satisfaction by assisting and providing information - Dealing & solving complaints to resolve situations with customers - Inventory management - Cash register duties - Create product displays to increase volume

    • Counter Waitress
      • Jun 2009 - Oct 2009

Education

  • Kainuun ammattiopisto
    Vocational upper secondary qualification, Tourism industry, competence area in tourism sales and information services
    2006 - 2009

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