Experience

Lampton School
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• Lead Safeguarding Officer

  • Mar 2023 - Present

The Heathland School
• United Kingdom
• Education Administration Programs
• 1 - 100 Employee
• Learning Mentor

  • Sep 2021 - Mar 2023

RICHMOND UPON THAMES COLLEGE FREE SCHOOL TRUST
• United Kingdom
• Primary and Secondary Education
• Teaching Assistant

  • Sep 2020 - Aug 2021


MAC Cosmetics

• Personal Care Product Manufacturing
• 700 & Above Employee

• Retail Artist

  • Nov 2018 - Sep 2020

  Replenishing the counter with hygiene supplies and stock • Assisting customers with product knowledge • Calculating daily sales and achieving retail sales targets • Working with a team to create a smooth and efficient running • Providing inspirational, authentic and personalized customer service Replenishing the counter with hygiene supplies and stock • Assisting customers with product knowledge • Calculating daily sales and achieving retail sales targets • Working with a team to create a smooth and efficient running • Providing inspirational, authentic and personalized customer service



Artisan People

• United Kingdom

• Sales Specialist

  • May 2018 - Nov 2019

  Multi-brand sales experience Multi-brand sales experience



Louis Vuitton

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Advisor

  • Jun 2018 - Sep 2018

  Welcome every Client and provide the best Client experience • Learn and master brand and product knowledge • Perform as a team-player, contributing to the overall objectives of the store • Advise clients across the brand and with personalised exceptional customer service Welcome every Client and provide the best Client experience • Learn and master brand and product knowledge • Perform as a team-player, contributing to the overall objectives of the store • Advise clients across the brand and with personalised exceptional customer service



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Feb 2016 - Jan 2018

  Delivery of high customer service standards to meet expectations and demands of a wide customer base; • Maximising sales through resilience and persistence in locating products that were unavailable in store; • I have built strong working relationships with distribution and merchandising and actively support to get a better understanding of the business; • Liaise with internal buyers and give them up to date information on best sellers and slow sellers; • Effectively maintaining stock levels and ensuring the quality of supplies; • Using the stock management system to log, check, locate and move stock both in and out of the store; • Department is effectively resourced and that areas with poor cover are identified. I am able to work in different parts of the business to support shop floor; • Participate in the recruitment process and select candidates that I believe have the potential. Once selected and recruited, I actively train them in different parts of the store to find their maximum potential. • Provide outstanding commitment for the team, setting myself clear direction and providing regular feedback to my manager on employee’s views on improving the store and its service. Also creating rotas and dealing with any issues regarding staff. • Dealing with customer queries and complaints and ensuring all escalations are dealt with.



Elthorne Solicitors LLP

• Law Practice
• 1 - 100 Employee

• Legal Administrative Assistant

  • Jan 2016 - Apr 2017

  • First point of contact for internal queries; • General admin duties including post, printing, scanning and photocopying; • Maintaining both electronic and hard copies of documents; • Establish and maintain rapport and deal with client queries and correspondence via email, phone and face to face; • To be self-sufficient in the production of correspondence, accounts, paying invoices; • Given exposure to court hearings; note-taking with the paralegal and reporting back findings; • Contribute towards the operational efficiency of the team by participating in group and team meetings developing legal and personal skills within the team context; • To ensure that all chargeable work is properly recorded on client matters; • Diary management for the 3 lawyers in the firm; • Internal reports (daily, weekly, monthly, ad hoc); • Collating trial bundles with the Paralegal and assist with court dates; • Obtain authorisations where needed