Experience

Langeberg Municipality

• South Africa
• Government Administration
• 1 - 100 Employee

• Senior Clerk - Administration

  • Dec 2006 - Present

  • Overseeing daily operations with meticulous attention to detail, ensuring effective administration between the public and court section • Providing administrative support to the legal advisor and prosecutor by applying specialised knowledge of relevant policies, procedures and processes in the Municipal Court • Administration of court registers and warrants of arrest • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Establishing, implementing and overseeing effective systems, processes and controls • Delivering a high standard of sales, administrative, marketing and financial support • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies • Ensuring court documentation is correct and received timeously by the court • Receipting and recording all by-law contraventions cases and general case results • Processing payments, as well as incoming and outgoing mail • Data entry and database management, maintaining meticulous records and filing system • Reading and interpreting technical documentation • Producing various reports, warrants, presentations, analyses and other correspondence • Performing as a strong member of a cohesive team with strict adherence to health, safety and statutory regulations, service level agreements, quality standards, governance processes and compliance requirements Show less



iThemba LABS

• South Africa
• Research Services
• 100 - 200 Employee

• Administrative Assistant

  • Mar 2006 - Nov 2006

  • Providing effective office administrative and management support services to the department • Managing documents and files including faxing, printing, photocopying and scanning • Handling incoming and outgoing calls, organising and scheduling appointments • Data capturing, developing and maintaining filing system • Providing support to the reception desk • Organising and maintaining diary and appointments • Providing effective office administrative and management support services to the department • Managing documents and files including faxing, printing, photocopying and scanning • Handling incoming and outgoing calls, organising and scheduling appointments • Data capturing, developing and maintaining filing system • Providing support to the reception desk • Organising and maintaining diary and appointments