Experience

Bicacon Group

• South Africa
• Executive Offices
• 1 - 100 Employee

• Group Marketing Manager

  • Apr 2015 - Present

  Managing all marketing functions for the Group subsidiary companies. Develop and implement marketing strategies and positioning for the subsidiary companies in line with the Group objectives. Overseeing the company’s marketing budget. Responsible for brand management and corporate identity. Planning and implementing public relations and corporate social investment (CSI) campaigns. Working closely with PR agencies. Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives. Analysing potential strategic partner relationships for the company to form alliances. Direct hiring, training and performance evaluations of marketing staff and oversee their daily activities. Develop communication opportunities with key stakeholders through all aspects of communications including meetings, events and conferences, publications and media. Conduct client satisfaction surveys. Coordinate and participate in trade shows, business seminars and monitor market trends.Manage stakeholder relations, provide support to project managers in line with projects performance and identify the needs and the expectations of clients in terms of projects performancePROJECT MANAGER: Monitor and follow up status reports and thoroughness of reports to ensure they meet the expectation of the client (verify the information reported by project managers to Clients and the Chairman. Visit project sites. Measure the level of skills and project knowledge the project manager and the team possess.SCHEDULE AND DELIVERY: Follow up on adherence to schedule according to the project plan.QUALITY: Monitor and measure products and/or services rendered to client. STAKEHOLDER ENGAGEMENT: Monitor the level and frequency of joint meetings.Monitor client engagement and communication of project status and problems or crisis (follow up on response/turnaround time to issues or concerns raised by clients in terms of projects performance) Show less

• Manager: Office of the Chairman

  • Apr 2014 - May 2015

  Performs a variety of administrative and executive support tasks which may be highly confidential and sensitive. Develop and implement administrative systems, such as document principles and record management systems. Diary management of the Chairman, schedule meetings, arrange travel accommodation. Coordinate projects, attend meetings as the Chairman’s representative and perform other duties. Develop and consolidate reports from various departments or divisions and collectively organise information from each area of business. Liaise closely with Company Secretary’s office to ensure accurate and timeous submission of Board packs. Read and screen incoming correspondence and report, make preliminary assessment of the importance of materials and organize documents, and forward appropriate materials to the Chairman and staff. Research, compile, assimilate, and prepare confidential documents and brief the Chairman accordingly. Understand all policies and procedures within the office of the Chairman for compliance. Liaise with clients, stakeholders, government departments and agencies as requested by the Chairman. Compose letters and memorandum in response to incoming mail or calls. As liaison between the Chairman and subordinates or others, exchange information; transmit directives, instructions, duties; and follow up on status of assignments. Ensure Executive Managers perform as expected in their respective departments and meet deadlines.Produce a variety of documents, charts, graphs in final form, writes and integrate reports. Participate in Executive and Leadership Team meetings through the preparation of agendas, coordinating presentations, taking meeting minutes, collects materials for meetings, speeches, and conferences and keep records of proceedings as required.Review, proofread, and edit documents for the Chairman's office.Maintain strict confidentiality standards for all work-related information Show less



Absa Group

• South Africa
• Financial Services
• 700 & Above Employee

• Regional Sales and Key Accounts

  • Apr 2011 - May 2012

  Strategically focused and responsible for client satisfaction, maintaining client communication and the overall management of the client relationship.Position and communicate initiatives with the relevant and respective stakeholders.Manage different funds portfolios, sales team, liaise with stakeholders and negotiate at management level and on an ongoing basis.Involved in strategic management meetings to formulate new business development plan, marketing plan with clear achievable objectives.Responsible for special projects focusing on planning, evaluation and execution.Ensure delivery of continuous and effective services; and ensures project completion within budget and in accordance with the objective of the organisation.Identify new business opportunities, maintains client relationship and grows portfolios both private and public sector.Develop and deliver progress reports, proposals, business plan, requirements documentation and presentations.Responsible for service level agreements, compile weekly and monthly reports, visit clients, responsible for member education and training on products.Initiate marketing and communications strategies, analyze campaigns outcomes in detail and attend marketing events like exhibitions, competitions, road shows and seminars.Interact with trustees, stakeholders, customer service, marketing services and operation to develop and maintain a customer-focused attitude toward different activities.Identify areas where continuous improvement can be applied, facilitate the implementation of the change and measures the level of improvement. Show less

• Marketing Assistant

  • Dec 2007 - Mar 2011



Thebe Investment Corporation

• South Africa
• Investment Management
• 1 - 100 Employee

• Regional Sales & Key Accounts

  • Sep 2005 - Oct 2007

  Plan, develop, implement and evaluate Sales and Marketing process in the Risk Benefits and Medical Aid in sales and marketing division. Proactively and creatively involved developing advertising and promotions campaigns, develop a detailed sales and marketing plan and forecast with clear sales targets dates for achieving these targets. Extensive travelling to all Regions to maintain and grow new business, identify and negotiate with potential clients in the area, prepare proposals, conducting presentations and update the company’s marketing strategy in all regions. Maintain a high level of profitable sales, Implement various business development efforts, including conducting telemarketing, sales seminars, sponsorships and doing presentations to companies and Manage Brokers and Trade Union representatives in all Regions. Proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs and usage trends. Identify products and pricing that meet customer needs and business objectives. Retain accounts through the development of strong relationships with key decision makers and users within an organization. Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate. Involved in new business strategy session meetings, responsible for client relationship management, provide clients with Legislation/ Industry updates and ensure the maintenance of consultation with members(employees) and employers. Develop and maintain Service Level Agreements, compile monthly sales reports and revisit clients in all the regions. Conducting annual reviews, facilitating the settlements of claims, responsible for member education and training on products and also telephone queries, e-mails and postal enquiries Show less



Old Mutual South Africa

• South Africa
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • Apr 2004 - Mar 2005