Experience

Fidelity ADT

• Credit Controller



The HEINEKEN Company

• Netherlands
• Food and Beverage Services
• 700 & Above Employee

• Credit Controller

  • May 2022 - Present

  *Adherence to credit control policy *Monthly statements sent out to 30day customer by no later than the 7th of a month *Weekly schedules sent out to customers by no later than close of business on Wednesday *Ensure that monthly book value is maintained as per current KPI *Resolution of claims and queries within 60Days to ensure payment *Liaise with Sales, Distribution and Customers to achieve timeous resolution of claims and queries *Payments confirmed by the 12th of every month for 30day customers *Negotiate agreement with customer, covering payment and resolution of queries *Ensure prompt payments, *Timeous allocation of payments to ensure account has been paid in full *Maintain correct credit limits with Credit Insurer (provide input of potential customer growth in conjunction with Commerce) *Capturing of Trading Term and Ad hoc payments (Journals) *Feedback issues to line management *Achievement of service standards including telephone service levels and query resolution time frames, *Daily release of suspended orders *Work in collaboration with Customer Service to ensure delivery to customers are done OTIFNE *Work in collaboration with Key Account Managers and DSM to ensure no delay in deliveries due to unpaid invoices or claims and queries *Monthly customer visits to maintain customer relation *Timeous handover to attorneys *Contribution to achieve key results area Show less