Experience

CONSTITUTION HILL

• South Africa
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Political Intern

  • Jul 2023 - Present

  Organizing political seminars for high school students and educators. Processing of purchase requisition and purchase order. Ensure facilitation of timely payment of suppliers. Compiling reports and researching for seminars. Creating programs that teach about political history. Managing political exhibitions. Compiling reports and researching for seminars. Digitization of information. Record keeping and reporting. Working with NGOs and the Gauteng department of education. Working with the Facilities department to manage exhibitions at the Museum. Show less



Telkom

• South Africa
• Telecommunications
• 700 & Above Employee

• Customer Service Consultant

  • Sep 2021 - Feb 2023

  Handling high call volume. Capturing customers information. Provision of excellent customer care. Problem solving and troubleshooting. Referring customers to relevant departments. Working with different IT systems such as UAD. Working under pressure. Handling complaints. Handling high call volume. Capturing customers information. Provision of excellent customer care. Problem solving and troubleshooting. Referring customers to relevant departments. Working with different IT systems such as UAD. Working under pressure. Handling complaints.



mobiFix

• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Administrator

  • Jul 2018 - Dec 2020

  Communicating with clients via email. Managing the senior staff diaries. Scheduling meetings and appointments. Administering student records. Assisting with the drafting and compilation of the agenda and minutes. Analysing anf drafting monthly financial reports. Communicating with clients via email. Managing the senior staff diaries. Scheduling meetings and appointments. Administering student records. Assisting with the drafting and compilation of the agenda and minutes. Analysing anf drafting monthly financial reports.



Wits Citizenship and Community Outreach

• Johannesburg Area, South Africa

• Student Volunteer Administrator

  • Feb 2016 - Jun 2018

  Data collection, data entry and data analysis of student information through excel. Administrative duties such as faxing, copying and printing. Distribution of food and clothing to the needy. Marketing the food bank on social media platforms. Working with microsoft office to capture data on excel. Drafting reports on microsoft word. Working with a team. Data collection, data entry and data analysis of student information through excel. Administrative duties such as faxing, copying and printing. Distribution of food and clothing to the needy. Marketing the food bank on social media platforms. Working with microsoft office to capture data on excel. Drafting reports on microsoft word. Working with a team.



iiNet

• Australia
• Telecommunications
• 500 - 600 Employee

• Technical Consultant

  • Jun 2014 - Dec 2015

  Working with Australian clients. Provision of inbound and outbound services. Handling billing queries. Provision of customer service via email. Selling the company's adsl and fibre contracts. Utilisation of project management tools such as excel, outlook, powerpoint and visio. Evaluating customers issues and organizing appointments with technicians. Working with Australian clients. Provision of inbound and outbound services. Handling billing queries. Provision of customer service via email. Selling the company's adsl and fibre contracts. Utilisation of project management tools such as excel, outlook, powerpoint and visio. Evaluating customers issues and organizing appointments with technicians.



Tugwell hall

• Front Desk Receptionist

  • Nov 2010 - Dec 2011

  Organisation of student cards. Performing administrative duties that included printing, scanning, typing and copying. Utilisation of tools such as excel, microsoft word, power point and outlook. Printing posters. Liasing with management and staff. Planning meetings between student organisations and the warden. Organisation of student cards. Performing administrative duties that included printing, scanning, typing and copying. Utilisation of tools such as excel, microsoft word, power point and outlook. Printing posters. Liasing with management and staff. Planning meetings between student organisations and the warden.