Experience

University of the Free State

• South Africa
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jun 2023 - Present

  • Inbound and outbound call/messages and emails handling as received via the GPS@UFS communication channels to offer relevant support for students (i.e. Graduation Positioning Support contact centre).• Support the overall MSDF project team in the execution of student support initiatives (i.e. student tracking and communication).• Compile/capture advising and or other student related interaction data on the relevant databases within the MSDF project (i.e. evaluations/attendance registers, case management).• Distribute, and collect/capture data related documentation related to student tracking and support initiatives (qualitative and quantitative research/data capturing and analyses).• Contribute to the research, and conceptualisation/refinement of student support services and resources.• Develop, deliver/present individual advising and tutoring support• Participate in ongoing training and development initiatives as is identified and aligned with the overall MSDF/success coaching deliverables. Show less

• Tutor

  • Jan 2022 - Jun 2023

  -provide assistance to students in South African Sign Language, Deaf studies module.-Review classroom or curricula topics and assignments-Working with students to help them understand key concepts, especially those learned in classroom-Use teaching skills to improve academic performance, including studying strategies, note- taking skills and approach to answering test questions-Provide students with positive and constructive feedback

• Research Assistant

  • Jan 2022 - Mar 2023

  -Provide Office administration support (inbound and outbound calls/ messages and emails).-Developing and maintaining Database on South African Sign Language.-Recording newspaper clippings keywords.- Coordinate the 2022 Annual Philippolis multilingual public speaking competition, aim to promote home languages use among school level learners.-Developing the budget, themes and topics of the event-Providing continuous report to supervisor about the progress and post-event report-Participating in activities during Deaf Awareness Months Show less