Experience

Mercure Jakarta Pantai Indah Kapuk

• Indonesia
• Hospitality
• 1 - 100 Employee

• Bartender

  • Jan 2018 - Present

  Ensure the highest standards of hospitality is demonstrated at all times by greeting guests and serving them in a professional and personalized way. • Acquire in depth knowledge of the food & beverage menus of the assigned outlet in order to assist and provide advice and recommendations when required to guests. Practise great guest relations and attend to guest complaints / queries promptly. • Establish and maintain effective colleague working relationships • Ensure that you and your team have received adequate training to perform your duties. • Ensure you keep your outlet ready before every meal service with the adequate mise en place and mise en scene. • Monitor the quality of all food & beverage that is served to guests. Take responsibility for maintaining hygiene and cleanliness in the bar. • Ensure the bar is set-up in time for service and supervise for a smooth operation. • Ensure proper organization, planning and control of supplies and maintain concise records of all beverage stock in order to ensure that the required par is available. • Conduct daily/weekly/monthly checks of beverage inventory. • Ensure of minimum wastage and spoilage of ingredients used in the bar. Ensure minimum breakage of glass wear. • Actively upsell to guests to increase revenue. Comply with the hotel environmental, health and safety policies and procedures Show less



PT Grahawita Santika (Santika Hotels & Resorts)

• Indonesia
• Hospitality
• 700 & Above Employee

• Bartender

  • Jul 2016 - Dec 2018

  Prepare and serve beverage orders with courteous, professional, efficient and flexible service following hotel Standards of Performance Do up sell for all Food & Beverage product based on the menu or based on guests request Mix ingredients to prepare cocktails and other drinks To carrying out quarterly, by-yearly, yearly inventory of operating equipment To carrying out monthly beverages inventory liaise with Cost Control Wash glassware and utensils after each use Collect payment and operate a cash register Serve food to customers seated at the bar Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products Determine when a customer has had too much alcohol Clean up after customers and maintain working area cleanliness Order and maintain liquor and bar supplies and reduce spoilage and wastage Arrange bottles and glasses to make attractive display Create drink recipes Show less