Experience

IT Anywhere South Africa
• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee
• Project Coordinator

  • Nov 2022 - Present

Geek Managed Services
• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee
• Services Coordinator

  • Apr 2016 - Nov 2022


immedia

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Administrator and Services Coordinator

  • Mar 2015 - Nov 2022

  An all rounder. I assist with quite a few portfolios such as Recruitment, Finance, Inventory Management, Ad hoc administrative duties and some IT Service Coordination Recruitment : Background checks(academic, identity and referrals), communication with recruiters, screening of CVs, managing intern attendance records, updating database etc, Summer School program recruitment. Finance: Preparing invoices on Pastel, billing clients, customer engagement regarding payment arrangements, preparing refunds for Directors etc Inventory Management: Overseeing stock orders, inventory count, managing inventory distribution to the relevant departments, managing the keys to the stockroom etc Administrative duties: Being the first line of contact with clients and stakeholders, filing, liaising with suppliers for services, emailing, managing switchboard and managing the housekeeping / cleaning schedule and facilities management IT Service Coordination: Responding to new tickets on internal booking system, ensuring tickets are closed in the required timelines by the technicians, scheduling technicians with the relevant client at the required time, managing technician calendars, assigning project work to technicians, onboarding new SLA and COD clients, maintaining client relationships, ensuring SLA requirements are met or exceeded, weekly /monthly client reports, domain management, fleet management ensuring company resources are utilised accordingly Show less



Specsavers

• United Kingdom
• Retail
• 700 & Above Employee

• Frontliner

  • Nov 2013 - Mar 2015

  Merchandising,invoicing, security, submitting claims, stock take, customer care, booking patients, up selling and reaching sales targets. Managing patients and their info, data capturing and all other administration duties. My job description is to ensure that the organisations goals and values are met through ensuring complete customer satisfaction and ensuring each customer leaves a happy customer who in turn becomes our loyal customer and a good reference for our potential and future customers. It was to ensure all claims are submitted correctly the first time and giving patients ultimate value for their money, not just a service but an outstanding experience. Show less



Debonairs Pizza

• Restaurants
• 1 - 100 Employee

• Cashier/Junior Manager

  • Dec 2010 - Jan 2013

  My responsibilities included managing staff, managing and dealing with all customer queries and complaints ensuring each customer that steps out of our door is a completely satisfied customer. Managing stock usage and ensuring there is efficient use of stock which will save costs for the company. My responsibilities included holding staff meetings and addressing current issues and devising strategies as a team with staff members as how these issues will be solved. Reaching and exceeding target sales and ensuring our store was hygienic and a conducive environment to consume food and to relax. Show less

• Junior Manager

  • Dec 2009 - Jan 2013

  My responsibilities included managing staff, managing and dealing with all customer queries and complaints ensuring each customer that steps out of our door is a completely satisfied customer. Managing stock usage and ensuring there is efficient use of stock which will save costs for the company. My responsibilities included holding staff meetings and addressing current issues and devising strategies as a team with staff members as how these issues will be solved. Reaching and exceeding target sales and ensuring our store was hygienic and a conducive environment to consume food and to relax. Show less