Experience

TERRES LOINTAINES

• France
• Travel Arrangements
• 1 - 100 Employee

• Responsable du service client & du marketing

  • Oct 2019 - Present



Delvaux

• Belgium
• Luxury Goods & Jewelry
• 200 - 300 Employee

• Executive Assistant to the CEO & CFO, DRH, Directeur Commercial et Directeur de la Production

  • Sep 2018 - Oct 2019

  Gestion des déplacements professionnels des membres du comité de direction. Gestion des agendas (organisation des RDV, réunions internes...) Interface entre la direction et les responsables de service Tenue des justificatifs dépenses et établissement des notes de frais Mise à jour et tenue de l’annuaire Delvaux Worldwide Préparation et organisation des réunions (Board, Comex, Conseil d’administration) : préparation des dossiers et réservation et tenue de la salle/déjeuner... Gestion du Pôle Voyages (mise en place de contrats avec l’agence de voyages, les transporteurs et les hôteliers) Suivi commercial de ses prestataires Mise à jour et tenue du fichier des voyageurs Delvaux Mise en place des procédures de voyage Participation à l’organisation des événements internes Delvaux (soirée annuelle du personnel, 20km de Bruxelles ...) Accueil et aide à la mise en route des nouveaux directeurs de département Gestion opérationnelle de l’équipe réception . Show less



Louis Vuitton

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Advisor

  • Nov 2016 - May 2018



Moët & Chandon Lounge

• Czechia
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Planning and Private Client Co-ordinator

  • Mar 2013 - Aug 2014

  - Organization of VIP visitor programs : preparing visits adapted to individual guests, to subsidiaries’ requests, internal departments and the press, customising the home of each guest, and ensuring the availability of places and stakeholders. - Organization and development of large public visits to Moët & Chandon / Mercier / Dom Perignon: facilitating the sale of products and visits bookings of all clients. - Organization of VIP visitor programs : preparing visits adapted to individual guests, to subsidiaries’ requests, internal departments and the press, customising the home of each guest, and ensuring the availability of places and stakeholders. - Organization and development of large public visits to Moët & Chandon / Mercier / Dom Perignon: facilitating the sale of products and visits bookings of all clients.



SARL GISELE DEVAVRY

• France
• Beverage Manufacturing
• 1 - 100 Employee

• Executive Office Assistant

  • Dec 2008 - Nov 2012

  - Administrative management - Optimize communication tools - Develop their export policy abroad by participating in exhibitions - Strengthen French / foreign customer relationship with tours offered in two languages and open days on the theme “Art et Champagne” and creating partnerships with hotels in Champagne - Administrative management - Optimize communication tools - Develop their export policy abroad by participating in exhibitions - Strengthen French / foreign customer relationship with tours offered in two languages and open days on the theme “Art et Champagne” and creating partnerships with hotels in Champagne



Kuoni UK

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Sales Manager

  • Mar 2002 - Nov 2008

  - Management of travel agencies portfolios and networks’ organisation : sales development of the Kuoni brand , Scanditours , Celtictours , Vacances Fabuleuses, commercial and financial monitoring, communication in the promotion plans of distribution network of commercial, policy monitoring merchandising field , training of travel agents on products and the reservation systems, establishment of communication activities and public seminars. - Management of travel agencies portfolios and networks’ organisation : sales development of the Kuoni brand , Scanditours , Celtictours , Vacances Fabuleuses, commercial and financial monitoring, communication in the promotion plans of distribution network of commercial, policy monitoring merchandising field , training of travel agents on products and the reservation systems, establishment of communication activities and public seminars.



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Travel Agent

  • Jan 2000 - Feb 2002

  - Load customer development "tourism". In charge of ‘tourism’ customers development - Management of the existing 'business' customers - Load customer development "tourism". In charge of ‘tourism’ customers development - Management of the existing 'business' customers



Havas Voyages

• Reims Area, France

• Travel Agent

  • Oct 1998 - Aug 1999

  - Management of the business and tourism customers - Management of the business and tourism customers