Chargé de qualité interne

• Jul 2022 - Present

Quality Assurance Specialist

• Nov 2019 - Apr 2022

- Improved the documentary system to comply with the SQF code for manufacturing (Safe Quality Food) - Participated in the creation of a laboratory within the plant: moisture analysis, sensory evaluation, and basic microbiological analysis - Established a quality documentation for Research & Development: procedure for new product, product labels, technical data sheets, shelf-life studies, and customer specifications - Customer complaints management including recording, reporting of KPIs and setting up corrective and preventive actions in cooperation with production and sales teams - Daily monitoring inside the plant regarding GMPs, food safety, and traceability Goals achieved: Renewal of the SQF quality certification in March 2021 with a grade of 98/100 Show less

Management Controller

• Sep 2017 - Feb 2019

- Creation of a new position of Management Controller: specific work procedures and operating methods implementation- Recorded raw materials consumption during the production process. Coordinated meetings with production and supply chain teams weekly to highlight deviations and set up corrective and preventive actions in order to reduce costsGoals achieved: 1/4 of plant employees concerned and 3% of raw material expenses saved in 18 months- Created and monitored a dashboard of budgeted overhead expenses versus actual spending patterns- Computed the internal non-compliance costs and destruction costs of materials- Investments proposal for the plant: forecast and return on investments calculations Show less

Production Planner

• Feb 2017 - Aug 2017

- Defined the workload plan on historical and planned sale baseline for key production lines (2000 tons per year)- Determined a weekly production plan. Monitored and adjusted the production plan along with the production constraints, the orders and planned sales- Strong cross service communication particularly with the logistic and scheduling departments

Inside Plant Quality Manager

• May 2016 - Jan 2017

- Assisted quality director: compliance with control plans, monitoring of internal non-compliance, supervised sanitation plan, management of customer and supplier complaints and feedback, participated to clients and IFS/BRC third party audits- Supervised two quality controllers in charge of: data collection and records control, highlighting deviations with standards operating procedures, products inspections, tasting, and labels control - Managed and lead internal audits with reports and implemented corrective actions plans- Quality assurance system improvements: process sheets, quality controls, procedures, operatingmethods, and annual HACCP updates- Performed laboratory work: organoleptic, moisture, viscosity, and pH analysis Show less

Business Analyst Intern

• Apr 2015 - Nov 2015

- Assisted the marketing and headquarter structure management control service in its missions. Monthly reporting of volumes and contributions after advertising and promotional expenses - Active role in the process of obtaining a European subsidy for the promotion of wine in third countries: expenses tracking, evidences collection (invoices and specific documentation), and daily interactions with overseas Pernod Ricard companies - Management of intra-group transfer prices - Assisted the marketing and headquarter structure management control service in its missions. Monthly reporting of volumes and contributions after advertising and promotional expenses - Active role in the process of obtaining a European subsidy for the promotion of wine in third countries: expenses tracking, evidences collection (invoices and specific documentation), and daily interactions with overseas Pernod Ricard companies - Management of intra-group transfer prices

Customer Interface Quality Technician

• Jan 2014 - Aug 2014

- Main quality interlocutor between the sales department and business customers - Carried out a database of quality certificates (e.g. certificates of analysis) and updated nutritional sheets and SDSs (Safety Data Sheets) - Conducted customer quality surveys and realized quality service indicators (KPIs) and dashboards - Main quality interlocutor between the sales department and business customers - Carried out a database of quality certificates (e.g. certificates of analysis) and updated nutritional sheets and SDSs (Safety Data Sheets) - Conducted customer quality surveys and realized quality service indicators (KPIs) and dashboards

Quality Manager Intern

• Jan 2013 - Jun 2013

- Created and implemented an entire quality system based on the IFS standard version 6 - Established a documentary system and an HACCP system. Lead internal audits and reviews - Daily quality control monitoring. Designed and conducted training courses regarding hygiene and best practices in a food processing plant (GMP) with groups of 5 employees Goals achieved: IFS quality certification in April 2013 which allowed to sale two retailer’s branded mini cakes in Système U supermarkets in France since June 2013 Show less

Qualified Quality Operator

• Jul 2011 - Aug 2011

- Quality control duties: batch quality control data collection, products inspections, and assisted the quality manager with the creation of breakage and glass control documents - Formulation of action plan reports following client audits - Realization of correlations between relative moisture and humidity on a fat free basis on cured pig meat - Quality control duties: batch quality control data collection, products inspections, and assisted the quality manager with the creation of breakage and glass control documents - Formulation of action plan reports following client audits - Realization of correlations between relative moisture and humidity on a fat free basis on cured pig meat

Nutrition Research Centre Intern

• Jul 2010 - Nov 2010

- Involved in a clinical study of food supplementation with Omegas 3: participant selection, meal preparation, and distribution, daily interactions, and feedback with participants - Research laboratory assistance: realization of fibroblasts development from epithelial cells - Involved in a clinical study of food supplementation with Omegas 3: participant selection, meal preparation, and distribution, daily interactions, and feedback with participants - Research laboratory assistance: realization of fibroblasts development from epithelial cells

Grocery store employee

• Jul 2009 - Aug 2009

- Goods shelving and grocery packing - Retail sale of cheeses and bakery products - Customers advising - Goods shelving and grocery packing - Retail sale of cheeses and bakery products - Customers advising