Experience

STR Partners LLC

• United States
• Architecture and Planning
• 1 - 100 Employee

• Customer Sales Representative

  • Oct 2021 - Present

  Lead Generating Cold calling Appointment setting Email marketing Pre & post appointment calls Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Lead Generating Cold calling Appointment setting Email marketing Pre & post appointment calls Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.



Luminello, Inc.

• Mental Health Care
• 1 - 100 Employee

• Customer Sales Representative

  • Oct 2022 - Present

  Presenting product demonstration Meeting customer needs while obtaining orders from existing or potential sales outlets Ensure that the customer is satisfied and adequately taken care of, purchase or not Establishing new relationships with the employer. Used critical thinking to break down problems, evaluate solutions and make decisions. Developed and implemented performance improvement strategies and plans to promote continuous improvement. Presenting product demonstration Meeting customer needs while obtaining orders from existing or potential sales outlets Ensure that the customer is satisfied and adequately taken care of, purchase or not Establishing new relationships with the employer. Used critical thinking to break down problems, evaluate solutions and make decisions. Developed and implemented performance improvement strategies and plans to promote continuous improvement.



Tyme Global

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Hotel reservations agent

  • Nov 2021 - Dec 2022

  Customer service Make reservations Make callbacks to guests with special offers Compare prices and rates for potential rates Provide quality customer service Introduced customers to resort amenities with pleasant and helpful demeanor. Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate. Customer service Make reservations Make callbacks to guests with special offers Compare prices and rates for potential rates Provide quality customer service Introduced customers to resort amenities with pleasant and helpful demeanor. Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.



Nu Skin

• United States
• Retail Health and Personal Care Products
• 700 & Above Employee

• Digital Marketer

  • Apr 2020 - Nov 2022

  Managed marketing campaigns to cultivate brand awareness and drive website traffic. Administered marketing calendar and posted new content to coincide with new product and service releases. Drove cross-functional collaboration with a focus on quality service delivery. Successfully launched offline and online consumer targeting and marketing strategies. Managed marketing campaigns to cultivate brand awareness and drive website traffic. Administered marketing calendar and posted new content to coincide with new product and service releases. Drove cross-functional collaboration with a focus on quality service delivery. Successfully launched offline and online consumer targeting and marketing strategies.



THE STINGRAY GROUP, INC.

• City of Johannesburg, Gauteng, South Africa

• Customer Service Representative

  • Jun 2022 - Oct 2022

  Answering phone calls and emails Responding to customer questions and complaints Walking customers through basic troubleshooting or setup processes Selling products and services to clients and processing payments. Provided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answering phone calls and emails Responding to customer questions and complaints Walking customers through basic troubleshooting or setup processes Selling products and services to clients and processing payments. Provided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.



TIME SQUARE CASINO

• South Africa
• 1 - 100 Employee

• Bartender

  • Jan 2016 - Mar 2020

  At the Sun Arena for big shows such as Ultimate Fighting Championship Server at conferences & Gala dinners Hostess for private parties Crafted special drink and cocktail menu items for seasonal offerings. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors. At the Sun Arena for big shows such as Ultimate Fighting Championship Server at conferences & Gala dinners Hostess for private parties Crafted special drink and cocktail menu items for seasonal offerings. Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.