Nolan Welch

Chief Operations Officer at Chapel Thrill Escapes
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Location
Apex, North Carolina, United States, US

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Experience

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Chief Operations Officer
      • Apr 2023 - Present

      Chapel Hill, North Carolina, United States

    • Chief Marketing Officer
      • Jan 2023 - Apr 2023

      Chapel Hill, North Carolina, United States Created, built, and leveraged professional connections with student-oriented organizations at the University of North Carolina at Chapel Hill to drive organizational growth. Designed and distributed promotional materials to boost customer base for Chapel Thrill Escapes.

    • Escape Room Designer
      • Sep 2022 - Jan 2023

      Chapel Hill, North Carolina, United States Designed and built a puzzle for an entirely student-built escape room. Collaborated with other designers to produce a cohesive, immersive entertainment experience.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Supervisor
      • Jan 2022 - Sep 2022

      Chapel Hill, North Carolina, United States Mentor ambassadors within the call center, manage caller assignments, conduct interviews, maintain accurate statistics input for individual callers, take disciplinary action as necessary, and carry out new caller training all while maintaining Engagement Ambassador duties. Created a Python script to automate data entry for daily fundraising information, reducing task completion time by 90%.

    • Engagement Ambassador
      • Jan 2022 - Jan 2022

      Chapel Hill, North Carolina, United States Generated over $50,000 in alumni contributions. At the Carolina Engagement Center, responsible for reaching out through telephone communications to UNC alumni, parents, and donors to maintain accurate and current demographic records, build rapport, and secure gifts to fund activities at University of North Carolina at Chapel Hill.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Navigator & Translator
      • May 2022 - Aug 2022

      Sandy, Oregon, United States Completed accurate and professional translation of internal and external documents and webpages into Spanish. Responsible for curating and composing content for a bilingual English-Spanish digital newsletter distributed to over 300 Latinx individuals throughout Clackamas County, Oregon. Expanded the size of the mailing list for Latinx community members from 120 to over 300. Interface with the local Latinx community in order to promote targeted resources, events, and opportunities and work… Show more Completed accurate and professional translation of internal and external documents and webpages into Spanish. Responsible for curating and composing content for a bilingual English-Spanish digital newsletter distributed to over 300 Latinx individuals throughout Clackamas County, Oregon. Expanded the size of the mailing list for Latinx community members from 120 to over 300. Interface with the local Latinx community in order to promote targeted resources, events, and opportunities and work towards cultural and linguistic equity. Show less

    • United States
    • Education Management
    • 100 - 200 Employee
    • Program Management Intern
      • Sep 2020 - Apr 2021

      Joined the work-based learning team to increase WBL awareness among NAF students, maintain professional contact with internship coordinators and contributors, and collaborate with the larger Corporate Engagement and Relations team and other departments within NAF. Planned, budgeted, and provided a voice for an awareness campaign that demonstrates the value of high school internships to rising students in NAF academies by sharing testimonials from current and former NAF students. The campaign… Show more Joined the work-based learning team to increase WBL awareness among NAF students, maintain professional contact with internship coordinators and contributors, and collaborate with the larger Corporate Engagement and Relations team and other departments within NAF. Planned, budgeted, and provided a voice for an awareness campaign that demonstrates the value of high school internships to rising students in NAF academies by sharing testimonials from current and former NAF students. The campaign was shared with the NAF network, including over 110,000 students in 620 NAF academies, NAF alumni, and other stakeholders. Show less

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Product Management Intern
      • Jul 2020 - Aug 2020

      Collaborated with a team of fellow high school interns to research, plan, and model a COVID-19 health risk assessment tool; develop key presentation and communication skills; and learn about relevant business frameworks. Presented project before peers and Optum employees in a “Shark Tank”-style evaluation.

Education

  • University of North Carolina at Chapel Hill
    Bachelor of Science, Computer Science & Hispanic Linguistics, Minor: Translation and Interpreting
    2021 - 2025
  • Wake Technical Community College
    Associate in Science - AS, 4.0
    2019 - 2021
  • Apex High School
    High School Diploma, 4.58 weighted / 3.92 unweighted
    2017 - 2021

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