Experience

Arope Insurance Egypt

• Insurance
• 100 - 200 Employee

• Deputy Head of Department

  • Mar 2015 - Present

  -Responsible for the general administrative Tasks include : *Handle incoming orders from sales representative via mail& telephone. *Provide sales representative with life insurance details & helping them to solve theirs problems *check the life applications & Medical applications to make sure that all data and documents are completed. *follow up with operation department the process of issuing the policy. *Inform CSO for any requirements. *Preparing a report of daliy life production sheet. *Preparing analysis report for life production monthly. *Responsable for life cooperate case ( Blom Bank). *Responsible for giving new employees life insurance training ( explain our products,documents,requirments). *Making first interview with new CSO agent. - Additional Human Resources Work: * Responsible for organizing and scheduling job interviews and technical test of candidates (Application form + IQ test) * Responsible for process of new employee. * Answering CSO questions about (Annual leave, excuses, absence, etc.). * Responsible for process of resignation. * Updating the employee (attendance and leave data sheet), ensuring that the leave application form are approved by line managers and are submitted by employee. Additional Customer Service representative :  Handled incoming calls from clients which send from call center, responding to inquiries, resolving problems and correcting policy errors.  Achieved customers’ satisfaction all the times.  Manage and protect the reputation of the company. Show less



Hagrpota for import& Export

• Executive Assistant Export Manager

  • Nov 2012 - Feb 2015

  *selling and attempting to find new customers (trying to get good prices cope with the company target and the new customers.) *follow up the shipment department differ in term of steps in containers and Bulk. * Prepared the documents to send to the bank and to the customers. *Follow up the payment with financial department * Responsible for asking about the Ocean freight. * Preparing Excel sheet of different offers. *selling and attempting to find new customers (trying to get good prices cope with the company target and the new customers.) *follow up the shipment department differ in term of steps in containers and Bulk. * Prepared the documents to send to the bank and to the customers. *Follow up the payment with financial department * Responsible for asking about the Ocean freight. * Preparing Excel sheet of different offers.



Ain Shams University

• Higher Education
• 700 & Above Employee

• Diploma Human Resources Management/Personnel Administration, General

  • 2013 - 2014

  Exposed to the different activities of the HR functions Exposed to the different activities of the HR functions



kids R Us

• United Kingdom
• Individual and Family Services
• 1 - 100 Employee

• French Teacher

  • Jul 2012 - Nov 2012

  Work with children in groups- organizes activities such as games, arts, crafts, music, and storytelling – prepare reports. Work with children in groups- organizes activities such as games, arts, crafts, music, and storytelling – prepare reports.



EgyptAir

• Egypt
• Airlines and Aviation
• 700 & Above Employee

• Human resources Trainee

  • Aug 2011 - Sep 2011

  exposed to the difference activities of the HR functions through the job training exposed to the difference activities of the HR functions through the job training