Human Resources Executive

• Mar 2023 - Present

HR & Services Advisor to Chairman of Board of Directors, El Shams Housing and Building

• Sep 2021 - Mar 2023

• Lead and supervised a team for a complete organizational structure partnering with a consulting organization including analysis, job profiles, noted all processes within the organization, and KPIs to continuously evaluate and improve operations within the organization. • Presented periodical achievement reports highlighting actual changes regarding performance and efficiency enhancement. • Went through a complete process of interviews and evaluation to implement the best ERP system and organization for this transformational project. • Optimized human resources department processes, practices and programs engaging employees in a collaborative teamwork. • Supervised interviews with potential employees especially senior positions for best job-fit recruitment. • Participated in continuous improvement studies by generating suggestions with peer advisors in executive meetings. • Shared and collaborated to put a budgeting plan for year 2022 &2023 for both HR and services department collaborating with the Financial Department. • Developed and implemented performance improvement strategies and plans to promote continuous improvement for a better culture Show less

Organizational Consultant

• Feb 2021 - Sep 2021

• Presented client reports highlighting proposed changes regarding performance and efficiency enhancement. • Formulated and optimized human resources processes, practices and programs. • Performed needs analysis and cultural evaluations to strengthen improvements at all organizational levels. • Completed interviews with potential employees to identify their strengths, weakness and potential problems. • Supported organizations in their strategic planning. • Presented client reports highlighting proposed changes regarding performance and efficiency enhancement. • Formulated and optimized human resources processes, practices and programs. • Performed needs analysis and cultural evaluations to strengthen improvements at all organizational levels. • Completed interviews with potential employees to identify their strengths, weakness and potential problems. • Supported organizations in their strategic planning.

Chief Executive Officer

• Jan 2020 - Feb 2021

• Increased company revenue by 10% in 12 months through new market strategies.• Devised new promotional approaches to boost customer numbers and marketpenetration while enhancing engagement and driving growth.• Developed and implemented strategic updates to online operations thus solvingissues affecting efficiency, profitability and production.• Performed strategic planning to achieve demand forecasts.• Coached and guided senior managers to improve effectiveness and policyenforcement, resulting in improved employee job satisfaction and higherperformance levels.• Monitored use of best practices at all levels and implemented corrective actions. Show less

Business Partner

• Jan 2011 - Jan 2020

• Achieved recognition of being a Subject Matter Expert in Organizational Development & Culture for several national and international organizations.• Recognized as a Business Partner at “Journey for Human Development” in Cairo and affiliated with Innovative Group-USA, Inc. in Pompano Beach, Florida, USA.• Coached 4 Junior facilitators.• Established solid trust with governmental and private sectors.• Performed and exceeded expectations for various projects.

Business Partner

• Jan 2011 - Jan 2020

Senior Facilitator

• Mar 2007 - Dec 2010

• Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills. • Planned and promoted career and employment-related programs and events such as career planning presentations, work experience programs and career workshops. • Facilitated for Zain Kuwait teams project of Branches School over 4-year continuous period with excellent evaluations. • Offered friendly and efficient service to all customers while handling challenging situations with ease. • Led facilitation team in delivery of Emotional Intelligence project, resulting in repetition of request from client to include more branches not just call center. • Worked closely with Governmental leaders to maintain optimum levels of performance through "Journey To Leadership" project to effectively promote them. Show less