Noha Elhabrouk

Customer service associate at EFG-Hermes
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG

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Credentials

  • E-Business Fundamentals and E-Marketing
    -
    Jun, 2008
    - Nov, 2024

Experience

    • Egypt
    • Financial Services
    • 700 & Above Employee
    • Customer service associate
      • Jun 2010 - Present

      Responsible for the following: 1. Opening accounts for new customers and introducing our services to them. 2. Dealing with all customers’ inquiries, including online services, transfers and checks. 3. Preparing all necessary daily, monthly, and yearly reports using Microsoft word and excel. 4. Handling the petty cash fund of the branch. 5. Training new recruits Responsible for the following: 1. Opening accounts for new customers and introducing our services to them. 2. Dealing with all customers’ inquiries, including online services, transfers and checks. 3. Preparing all necessary daily, monthly, and yearly reports using Microsoft word and excel. 4. Handling the petty cash fund of the branch. 5. Training new recruits

    • Food and Beverage Services
    • 1 - 100 Employee
    • Imports Specialist
      • Sep 2008 - Nov 2009

      Responsible for the following: 1. Searching for new suppliers for demanded products by customers. 2. Communication with suppliers regarding all commercial issues. 3. Negotiating the rates. 4. Preparing all the necessary documents for confirmed orders 5. Revising shipping documents. 6. Preparing reports upon request. Responsible for the following: 1. Searching for new suppliers for demanded products by customers. 2. Communication with suppliers regarding all commercial issues. 3. Negotiating the rates. 4. Preparing all the necessary documents for confirmed orders 5. Revising shipping documents. 6. Preparing reports upon request.

  • ITSC
    • Cairo, Egypt
    • Trainee
      • Jun 2008 - Jul 2008

      Working on E-Pension project using Visual C# Working on E-Pension project using Visual C#

    • Egypt
    • Oil and Gas
    • 500 - 600 Employee
    • Trainee
      • Jun 2006 - Jul 2006

      1. Computerized book keeping 2. Accounts analysis 3. Accounts coding 4. Bank Reconciliation 1. Computerized book keeping 2. Accounts analysis 3. Accounts coding 4. Bank Reconciliation

Education

  • Alexandria University
    Bachelor’s Degree, Accounting and Business/Management
    2003 - 2007
  • Janaklees National School

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