Noha Elhabrouk
Customer service associate at EFG-Hermes- Claim this Profile
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Bio
Credentials
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E-Business Fundamentals and E-Marketing
-Jun, 2008- Nov, 2024
Experience
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EFG Holding
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Egypt
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Financial Services
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700 & Above Employee
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Customer service associate
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Jun 2010 - Present
Responsible for the following: 1. Opening accounts for new customers and introducing our services to them. 2. Dealing with all customers’ inquiries, including online services, transfers and checks. 3. Preparing all necessary daily, monthly, and yearly reports using Microsoft word and excel. 4. Handling the petty cash fund of the branch. 5. Training new recruits Responsible for the following: 1. Opening accounts for new customers and introducing our services to them. 2. Dealing with all customers’ inquiries, including online services, transfers and checks. 3. Preparing all necessary daily, monthly, and yearly reports using Microsoft word and excel. 4. Handling the petty cash fund of the branch. 5. Training new recruits
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awa for food additives
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Food and Beverage Services
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1 - 100 Employee
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Imports Specialist
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Sep 2008 - Nov 2009
Responsible for the following: 1. Searching for new suppliers for demanded products by customers. 2. Communication with suppliers regarding all commercial issues. 3. Negotiating the rates. 4. Preparing all the necessary documents for confirmed orders 5. Revising shipping documents. 6. Preparing reports upon request. Responsible for the following: 1. Searching for new suppliers for demanded products by customers. 2. Communication with suppliers regarding all commercial issues. 3. Negotiating the rates. 4. Preparing all the necessary documents for confirmed orders 5. Revising shipping documents. 6. Preparing reports upon request.
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ITSC
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Cairo, Egypt
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Trainee
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Jun 2008 - Jul 2008
Working on E-Pension project using Visual C# Working on E-Pension project using Visual C#
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Maridive-Group
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Egypt
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Oil and Gas
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500 - 600 Employee
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Trainee
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Jun 2006 - Jul 2006
1. Computerized book keeping 2. Accounts analysis 3. Accounts coding 4. Bank Reconciliation 1. Computerized book keeping 2. Accounts analysis 3. Accounts coding 4. Bank Reconciliation
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Education
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Alexandria University
Bachelor’s Degree, Accounting and Business/Management -
Janaklees National School