Experience

Tropical Texas Behavioral Health

• United States
• Mental Health Care
• 100 - 200 Employee

• Program and Grant Evaluator

  • Oct 2021 - Present

  Gather and analyze data to support required reporting of program milestones, metrics, and measures. Produce quality improvement plans for projects and programs to prevent negative outcomes.Present clinical outcome data and anecdotal evidence supporting project and other program funding renewal. Manage and participate in workgroups and meetings related to program research, analysis, and evaluation functions.Develop high quality written summaries, reports, plans, amendments, policies, and procedures related to projects and programs.Provide support and technical assistance to project team leaders. Develop collaborative relationships with staff and community partners to compile and complete information request and data reports. Show less

• Planning & Evaluation Specialist/Lead

  • Feb 2019 - Oct 2021

  Oversight and coordination of client death review activities including client death data management, ensure the execution of recommendations, and maintain death review policy and Quality Management procedure.Utilize project management skills to guide assigned programs and meet program measures. Including the use of effective communication and organizational skills to coordinate with the program manager and supervisor on program implementation and reporting. Utilized software such as Microsoft Teams to coordinate assigned program meetings, reporting, and reviews.Led internal and external program reviews as outlined in the appropriate Statement of Work, contract, or program guidelines. Synthesized data obtained from reviews to identify meaningful information.Facilitated staff trainings to meet state and center requirements. Reviewed and identified areas of improvement and provided specialized trainings. Show less

• Case Manager

  • Dec 2017 - Feb 2019

  Member of an intensive service treatment team. Utilized effective service coordination and communication skills to ensure clients received comprehensive mental health services. Coordinated with the treatment team to support client community integration.Provided services such as Psychosocial Rehabilitation, Crisis assessment and follow-up, Co-occurring Psychiatric and Substance Use Disorder services, and education on daily living activities.With the guidance of the team lead used the electronic health record system report to identify clients with a need for Trauma services and provided specialized Trauma Informed Care services. Show less



ChildFund International

• United States
• Non-profit Organizations
• 700 & Above Employee

• Community Mobilizer

  • Jun 2017 - Nov 2017

  Used effective organization and time management skills to coordinate the communication between program participants and their sponsor. Maintained participant records in access database to be accessed by program staff. Implemented Child Protection assessment to identify participant needs. Used data to identify potential programs and relationships with allied non-profits to advance the organization’s mission. Used effective organization and time management skills to coordinate the communication between program participants and their sponsor. Maintained participant records in access database to be accessed by program staff. Implemented Child Protection assessment to identify participant needs. Used data to identify potential programs and relationships with allied non-profits to advance the organization’s mission.



Texas Health and Human Services Commission

• Medicaid Eligiblity Specialist

  • Feb 2013 - Nov 2016

  Processed Medicaid applications using research skills to verify applicant income and resources. Accurately entered case data into service delivery system as outlined in HHSC policy to ensure appropriate allocation of services.Maintained knowledge of policy updates. Provided guidance and support to clerical and new case management staff as appropriate.

• Clerk III

  • Jan 2012 - Feb 2013

  Received and processed Medicaid applications submitted by third-party agencies on behalf of indigent clients. Handled client information such as medical records, personal and financial information in a secure manner as to abide by HIPPA guidelines.Provided clerical support to a team of 6 Medicaid workers located at multiple area hospitals and nursing facilities.


Texas Department of Aging and Disability Services
• United States
• Government Administration
• 700 & Above Employee
• Clerk IV

  • Oct 2010 - Jan 2012

Ross Stores, Inc.
• United States
• Retail
• 700 & Above Employee
• Front End Supervisor

  • Sep 2009 - Jan 2011

Knapp Medical Center
• United States
• Hospitals and Health Care
• 100 - 200 Employee
• Information Desk Clerk

  • Dec 2008 - Sep 2009