Noelle Jackson, SPHR

HR Director at Generation Brands
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Credentials

  • SPHR, SHRM-SCP
    HR Certification Institute - HRCI

Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • HR Director
      • Feb 2017 - Present

    • Human Resources Manager
      • May 2012 - Feb 2017

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Human Resources Generalist
      • Jul 2010 - Jan 2012

      Responsible for multiple facets of the Human Resources Department for a US Government Contractor with over 1,000 employees worldwide Team Lead comprised of five HR/Benefit Administrators, responsible for project implementation and process improvements. Manage the overall personnel administration process for the Human Resources department, including promotions, transfers, demotions, suspensions, leave of absence, and terminations. Actively participate in the recruiting, and… Show more Responsible for multiple facets of the Human Resources Department for a US Government Contractor with over 1,000 employees worldwide Team Lead comprised of five HR/Benefit Administrators, responsible for project implementation and process improvements. Manage the overall personnel administration process for the Human Resources department, including promotions, transfers, demotions, suspensions, leave of absence, and terminations. Actively participate in the recruiting, and onboarding process of employees. Coach and mentor employees and managers through the employee relations process which includes investigations, coaching and verbal/written reprimands while building strong working relationships. Coordinate and participate in training and development courses for employees and managers. Prepare and disseminate Human Resources policies and procedures to assure employees are properly oriented on company benefits, policies, and procedures. Responsible for creating and updating employee job descriptions to assure accuracy and consistence across departments. Managed health and welfare benefit programs for employees worldwide. Responsible for contract negotiations and renewals to ensure cost effective and competitive benefit offerings. Supervised the administration of the 401(k) plan including quarterly enrollments, annual testing, and plan audits. Show less Responsible for multiple facets of the Human Resources Department for a US Government Contractor with over 1,000 employees worldwide Team Lead comprised of five HR/Benefit Administrators, responsible for project implementation and process improvements. Manage the overall personnel administration process for the Human Resources department, including promotions, transfers, demotions, suspensions, leave of absence, and terminations. Actively participate in the recruiting, and… Show more Responsible for multiple facets of the Human Resources Department for a US Government Contractor with over 1,000 employees worldwide Team Lead comprised of five HR/Benefit Administrators, responsible for project implementation and process improvements. Manage the overall personnel administration process for the Human Resources department, including promotions, transfers, demotions, suspensions, leave of absence, and terminations. Actively participate in the recruiting, and onboarding process of employees. Coach and mentor employees and managers through the employee relations process which includes investigations, coaching and verbal/written reprimands while building strong working relationships. Coordinate and participate in training and development courses for employees and managers. Prepare and disseminate Human Resources policies and procedures to assure employees are properly oriented on company benefits, policies, and procedures. Responsible for creating and updating employee job descriptions to assure accuracy and consistence across departments. Managed health and welfare benefit programs for employees worldwide. Responsible for contract negotiations and renewals to ensure cost effective and competitive benefit offerings. Supervised the administration of the 401(k) plan including quarterly enrollments, annual testing, and plan audits. Show less

    • United States
    • Law Practice
    • 700 & Above Employee
    • Benefits Administrator
      • Aug 2007 - Jul 2010

    • Benefits Administrator (HR Generalist)
      • Aug 2007 - Jul 2010

      Responsible for administering benefit programs for over 1,500 domestic and international employees Manage the firm's wellness program including the organization of nationwide health fairs at the firm's various locations. Responsible for the management of the budget and contracts for speakers, screenings/vaccinations and multiple wellness vendors. Administer the Leave of Absence process (FMLA, Workers Comp, State Mandated, Personal and Military) and self-funded short-term disability… Show more Responsible for administering benefit programs for over 1,500 domestic and international employees Manage the firm's wellness program including the organization of nationwide health fairs at the firm's various locations. Responsible for the management of the budget and contracts for speakers, screenings/vaccinations and multiple wellness vendors. Administer the Leave of Absence process (FMLA, Workers Comp, State Mandated, Personal and Military) and self-funded short-term disability plan firm wide. Provide guidance and support in administering human resources policies and procedures to ensure that employee relation concerns are resolved in a timely and fair manner. Participate in training and development for employees and managers. Administered annual performance management programs for employees across the firm. Serve as primary contact in the administration and contract negotiations of various benefits including medical, behavioral health, dental, vision, transportation benefits, educational assistance, child/adult dependent back-up care and discount programs. Provide various benefit program analysis to management and make cost effective plan design recommendations while analyzing short/long term market trends. Counsel employees on retirement procedures and answer questions regarding 401(k) and pension plan benefits. Responsible for the administration and compliance of COBRA benefits. Develop and maintain business partnerships with vendors, external clients, business units, project managers and development teams. Responsible for partnering with health and welfare vendors to resolve employee claim and eligibility issues.

    • Sr. Ancillary Benefits Specialist
      • Jun 2003 - Aug 2007

      Responsible for the administration of benefit products for over 100,000 employees throughout the United States Supervised a staff of exempt and non-exempt specialists and coordinators. Including counseling, coaching, developmental plans, terminations, hiring, and training. Assisted Manager with department expense plans, monthly analysis of expenses and management control over project expenses. Served as the subject matter expert for clients and employees as they proceed through… Show more Responsible for the administration of benefit products for over 100,000 employees throughout the United States Supervised a staff of exempt and non-exempt specialists and coordinators. Including counseling, coaching, developmental plans, terminations, hiring, and training. Assisted Manager with department expense plans, monthly analysis of expenses and management control over project expenses. Served as the subject matter expert for clients and employees as they proceed through various stages of a leave of absence; including FMLA, personal, temporary layoffs, Worker's Compensation and military. Addressed service issues, provide guidance and assist employees with health and welfare products, including but not limited to, enrollment, eligibility and claims. Remained current on legislative updates to ensure company and clients are in compliance of federal and state laws. Provided monthly and annual reports to management team of trends and medical contribution status for employees on leave (profit or loss to company). Organized and facilitated "lunch and learns" and trained human resource specialists on department's best practices throughout company to ensure consistency. Interacted with all level of management (client owners, CEOs, Payroll Specialist, etc.) to maintain a productive working relationship. Resolved escalated client issues while adhering to company policy, federal and state laws without compromising client satisfaction. Show less Responsible for the administration of benefit products for over 100,000 employees throughout the United States Supervised a staff of exempt and non-exempt specialists and coordinators. Including counseling, coaching, developmental plans, terminations, hiring, and training. Assisted Manager with department expense plans, monthly analysis of expenses and management control over project expenses. Served as the subject matter expert for clients and employees as they proceed through… Show more Responsible for the administration of benefit products for over 100,000 employees throughout the United States Supervised a staff of exempt and non-exempt specialists and coordinators. Including counseling, coaching, developmental plans, terminations, hiring, and training. Assisted Manager with department expense plans, monthly analysis of expenses and management control over project expenses. Served as the subject matter expert for clients and employees as they proceed through various stages of a leave of absence; including FMLA, personal, temporary layoffs, Worker's Compensation and military. Addressed service issues, provide guidance and assist employees with health and welfare products, including but not limited to, enrollment, eligibility and claims. Remained current on legislative updates to ensure company and clients are in compliance of federal and state laws. Provided monthly and annual reports to management team of trends and medical contribution status for employees on leave (profit or loss to company). Organized and facilitated "lunch and learns" and trained human resource specialists on department's best practices throughout company to ensure consistency. Interacted with all level of management (client owners, CEOs, Payroll Specialist, etc.) to maintain a productive working relationship. Resolved escalated client issues while adhering to company policy, federal and state laws without compromising client satisfaction. Show less

    • Sr. Ancillary Benefits Specialists
      • 2003 - 2007

Education

  • University of Houston
    Bachelor of Science (B.S.), Human Development and Family Studies, General

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