Noelle Ililonga
Application Support Engineer at Rocket Homes- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Detroit, Michigan, United States, US
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Experience
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Rocket Homes
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United States
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Real Estate
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100 - 200 Employee
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Application Support Engineer
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Jun 2019 - Present
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Amrock
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United States
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Real Estate
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700 & Above Employee
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Business Support Analyst - Intern
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Oct 2018 - Jun 2019
- Work with team leaders to prioritize and ensure resolution of enterprise and order level issues.- Create documentation/reports around existing errors- Utilize programs such as SQL, Splunk, Adobe Suites, and Microsoft Office Suites to analyze and support multiple applications- Discuss user needs and determine vulnerability/areas of poor performance- Respond to Client software issues by Identifying, investigating, resolving, and escalating issues- Document resolutions and share with relevant teams- Establish effective working relationships with business and IT partners
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Technical Support Specialist
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2017 - 2018
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Office Depot
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United States
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Retail Office Equipment
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700 & Above Employee
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Senior Sales Consultant
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2016 - Mar 2017
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Education
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Grand Circus
.NET/C# Bootcamp, Software Development -
Eastern Michigan University
Business Marketing
Community
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