Buying Assistant

• Jan 2023 - Present

Team Assistant

• Jan 2022 - Oct 2022

Manager at The Lion Pub

• Jun 2021 - Jan 2022

Managing operations Hiring, training and overseeing staff Maintaining budget and monitoring costs Conducting marketing and driving sales Organizing and hosting social and corporate events Building and maintaining relationships with customers and potential customers Setting and enforcing quality and safety controls Managing operations Hiring, training and overseeing staff Maintaining budget and monitoring costs Conducting marketing and driving sales Organizing and hosting social and corporate events Building and maintaining relationships with customers and potential customers Setting and enforcing quality and safety controls

Project Manager

• Sep 2017 - May 2020

Preparing initial project quotations for clients Sourcing of the linguists Setting appropriate deadlines and pricing File processing Maintaining termbases, organizing deadlines and final billing Responsible for quality control and follow up Preparing initial project quotations for clients Sourcing of the linguists Setting appropriate deadlines and pricing File processing Maintaining termbases, organizing deadlines and final billing Responsible for quality control and follow up

Assistant Manager at The Lion Pub

• Dec 2018 - Feb 2020

Front Desk Receptionist, Night Auditor and Sales Support

• Oct 2014 - Apr 2015

Welcoming and supporting guests. Check-ins, check-outs, rooms assignations Managing online, phone and in-person room reservation Responding to guest’s queries, needs and complaints E-commerce Overnight audit process and accounting functions from the role Welcoming and supporting guests. Check-ins, check-outs, rooms assignations Managing online, phone and in-person room reservation Responding to guest’s queries, needs and complaints E-commerce Overnight audit process and accounting functions from the role

Sales and Operations Manager

• Dec 2012 - Aug 2014

Howard Johnson Inn Palermo (Wyndham Hotel Group) Creating and managing the budget, sales action and marketing plan Planning and coordination of different areas of the hotel Controlling quality, standards, cleanliness and guest satisfaction Coordinating groups and events (including outdoor activities with travel agencies) E-commerce and revenue management Howard Johnson Inn Palermo (Wyndham Hotel Group) Creating and managing the budget, sales action and marketing plan Planning and coordination of different areas of the hotel Controlling quality, standards, cleanliness and guest satisfaction Coordinating groups and events (including outdoor activities with travel agencies) E-commerce and revenue management

Account Manager

• Nov 2007 - Dec 2012

Employer: Neogame S.A. - Sales Executive - Corporate and Tour & Travel for: Howard Johnson Hotel & Casino Formosa (83 Rooms) - Formosa, Argentina (Wyndham Hotel Group) Howard Johnson Plaza Resort & Casino Mayorazgo (123 Rooms) Entre Rios, Arg. Implementing sales action plans related to the different markets Identifying new markets and business opportunities Conducting daily sales calls, meetings and site inspection trips to the hotels Organizing events and conventions (including outdoor activities) Representing hotels in events, workshops and trade shows Show less

Customer Relations Manager

• Jul 2005 - Oct 2007

Managing and operating the reservations center department Professional customer support E-commerce support (20 hotels)New hotels pre-openings support, and training frontdesk and reservation departmentsHandling customer enquiries and complaints. Problem-solving.

Executive Assistant

• Jul 2002 - Jun 2005

Assistant to the Executive BoardSupporting small-scale projects Travel managementCoordination and organization of board meetings and customer visits Coordination of the agenda of the Chairman of the BoardExecuting administrative tasks