Training and Systems Advisor

• Feb 2023 - Present

IT Project Manager

• Dec 2019 - Feb 2023

• Led team as Project Manager for online currency exchange, developing PHP web app with SQL database for financial transactions • Identified and fixed critical math error during testing, preventing potential financial losses • Proficient in office IT support, database administration, customer requests, and reporting • Skilled in SQL databases, Power BI, and DAX for dynamic data dashboard creation • Led team as Project Manager for online currency exchange, developing PHP web app with SQL database for financial transactions • Identified and fixed critical math error during testing, preventing potential financial losses • Proficient in office IT support, database administration, customer requests, and reporting • Skilled in SQL databases, Power BI, and DAX for dynamic data dashboard creation

Administrative Coordinator

• 2015 - 2017

• Conducted comprehensive client interviews to develop individualized education plans, tailoring solutions to meet unique needs and aspirations • Offered office IT support, ensuring smooth operations and prompt resolution of technical issues • Prepared detailed reports for funders, presenting critical insights and outcomes with clarity and precision • Conducted comprehensive client interviews to develop individualized education plans, tailoring solutions to meet unique needs and aspirations • Offered office IT support, ensuring smooth operations and prompt resolution of technical issues • Prepared detailed reports for funders, presenting critical insights and outcomes with clarity and precision

Owner-manager

• Jan 2013 - May 2015

• Led a team in successfully creating a Ruby on Rails web application dedicated to agriculture commodity trading • Effectively managed a SQL database for a custom-built CRM, optimizing data organization and accessibility • Handled a variety of responsibilities including daily customer inquiries, bookkeeping tasks, and web content updates with efficiency and attention to detail • Led a team in successfully creating a Ruby on Rails web application dedicated to agriculture commodity trading • Effectively managed a SQL database for a custom-built CRM, optimizing data organization and accessibility • Handled a variety of responsibilities including daily customer inquiries, bookkeeping tasks, and web content updates with efficiency and attention to detail

Partner-manager

• Jan 2012 - Aug 2013

• Spearheaded the development of an e-commerce platform catering to a local business with an extensive inventory of over 5000 products • Designed and implemented a custom CRM system to streamline and optimize back-end business reporting processes • Successfully integrated online payment gateways, ensuring a seamless and secure purchasing experience for customers • Spearheaded the development of an e-commerce platform catering to a local business with an extensive inventory of over 5000 products • Designed and implemented a custom CRM system to streamline and optimize back-end business reporting processes • Successfully integrated online payment gateways, ensuring a seamless and secure purchasing experience for customers