Experience

Angkas

• Philippines
• Technology, Information and Internet
• 100 - 200 Employee

• Head of Service Excellence

  • Jan 2023 - Present

  Overall responsibility for the development, performance and maintenance of the customer service activities of the organisation. With a side function to designs emergency response plans and procedures to respond to emergencies such as incident and accident. Often work in coordination with government agencies, public safety officials, nonprofit organizations, and help lead the response during and after emergencies. Overall responsibility for the development, performance and maintenance of the customer service activities of the organisation. With a side function to designs emergency response plans and procedures to respond to emergencies such as incident and accident. Often work in coordination with government agencies, public safety officials, nonprofit organizations, and help lead the response during and after emergencies.



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • May 2018 - Oct 2022

• • Nov 2016 - May 2018

• • Feb 2015 - Nov 2016



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• • Jun 2014 - Dec 2014

• • Mar 2013 - Jun 2014

• • Jun 2011 - Mar 2013