MS Dynamics NAV Program Manager

• Feb 2015 - Present

Senior Project Manager

• May 2014 - Jan 2015

IT Project Manager

• May 2010 - May 2014

Main Responsibilities:•Managing and directing the development, implementation and evaluation of plans, policies systems and procedures to achieve annual goals and objectives.•Plan and implement projects, development and control of budgets as appropriate, setting schedules for milestones completion, co-ordinating personnel, managing project activities, and securing adequate resourcing.•Implement company strategy through the management of assigned projects, from initiation throughout the project management lifecycle, in accordance to standard project management processes.•Work in close quarters with the Senior Management Team and the key stakeholders in the delivery of large scale projects, while achieving optimum utilisation of the project IT team.•Regular communication on project status, highlighting the progress, and key risks & issues requiring mitigation to Business Sponsors, Business Owners and the IT Programme Manager;•Liaising and management of key IT suppliers and supplier contracts.•Maintenance of software support agreements.•Plan and deliver the effective handover of projects to the support team once they are operational.

Business Improvement Analyst

• Apr 2007 - Jan 2010

Main Responsibilities:•Evaluate and recommend changes to current and future systems to meet organizational needs. •Review and document major business processes and propose changes to improve business performance.•Drive real operational improvement in the core business processes, providing measurement indicators – leading to higher improved business productivity.

IT Support Supervisor

• Feb 2005 - Apr 2007

Main Responsibilities:•Manage the day to day running of the local support team in busy Dungannon retail plant.•Supporting and maintaining Production systems (essentially Scanvaegt system).•Providing support for Windows 2000 / XP operating systems, and various back of office applications.•Troubleshooting and resolution of production floor issues, while supporting 100+ PC’s site wide.•Training Scanvaegt users on basic front end use, while maintaining back end configuration.