Experience

25SouthPrabhadevi

• India
• Real Estate
• 1 - 100 Employee

• Senior Manager - Marketing, Customer Experience & Loyalty

  • Jan 2023 - Present

  Channel-wise ATL & BTL Activities. Campaign Management. User/TG Segmentation & Media Consumption Mapping. Sales Vertical wise lead generation plan. Collateral Development concept & sign-off (3D Models, Renders, AV & VR) Promotional materials timely availability. End to End Media buying and Management. Creative & Media Agency management to develop an impactful campaign. ROI management campaign-wise, Marketing spend efficiency. Loyalty - Brand alliances and Partnerships. Customer experience centers at the respective sites, Site Offices, Lobby Enhancements, Sample Flats. New Site launches Stakeholders management (Internal & External) Events Activation. Vendor Management. Show less



Self-employed

• Real Estate
• 1 - 100 Employee

• Management Consultant

  • Feb 2022 - Jan 2023

  Salon and Spa Operations ATL and BTL Marketing Events Activation Media Buying Salon and Spa Operations ATL and BTL Marketing Events Activation Media Buying



Xiaomi India

• India
• Software Development
• 700 & Above Employee

• Area Marketing Manager

  • Apr 2018 - Jan 2022

  Retail visibility execution end to end Mumbai and Coastal Maharashtra including Goa Territory Expenditure Budget (62.5 + million INR ) ATL & BTL Activation Media buying, Internal Store Branding & Glow Sign Boards/ACP Boards - Planning and Executions. Visual Merchandising. Vendor Management, Negotiation and Evaluation. Marcom management. GTM strategy and Implementation. Retail visibility execution end to end Mumbai and Coastal Maharashtra including Goa Territory Expenditure Budget (62.5 + million INR ) ATL & BTL Activation Media buying, Internal Store Branding & Glow Sign Boards/ACP Boards - Planning and Executions. Visual Merchandising. Vendor Management, Negotiation and Evaluation. Marcom management. GTM strategy and Implementation.



And Marketing

• United Kingdom
• Business Supplies & Equipment

• General Manager - Operations and Business Development

  • Jul 2017 - Jan 2018

  Handled Field forces over 150+ employees in South and West India operations working for some large organization in the country. Budgeting Strategy Planning, Standard Operating Procedures. Recruitment, Training. Operations Customer delight. Key Projects: Nokia – HMD Global – MT and GT, Audit Operations – South & West India. Britannia Ltd - GT Merchandising operations – South & West India. Adani Wilmar Ltd – GT - Merchandising Operations – South & West India. Xiaomi Technology India Pvt. Ltd - Audit operations - GT: PAN India. Show less



Dessange International

• Personal Care Product Manufacturing
• 300 - 400 Employee

• Head Procurement and Supply Chain

  • Jul 2013 - Jul 2017

  Procurement & Supply Chain. Inventory Management. Administration & Legal liasioning. Business Planning, Assessment & Strategy. Sales & Business Development. Salon Operations. Procurement & Supply Chain. Inventory Management. Administration & Legal liasioning. Business Planning, Assessment & Strategy. Sales & Business Development. Salon Operations.



Jean Claude Biguine - Salon & Spa

• India
• Consumer Services
• 1 - 100 Employee

• Manager- Inventory & Supply chain

  • May 2011 - Jun 2013

  * Inventory Management, Supply Chain Management, Procurement & Purchase * Retail Audit Operations, Fixed Assets Audit Operations, Store Operations, MIS (Management Information System), Merchandising, Category Management & Business Development. Also Cost Optimization as a major goal/objective. * Inventory Management, Supply Chain Management, Procurement & Purchase * Retail Audit Operations, Fixed Assets Audit Operations, Store Operations, MIS (Management Information System), Merchandising, Category Management & Business Development. Also Cost Optimization as a major goal/objective.



Future Knowledge Services Ltd

• Retail
• 300 - 400 Employee

• Head - Operations & Transition, Business Services

  • Nov 2009 - May 2012

   Audit Operations: Planning & scheduling entire Group concepts Store’s Inventory Stock Audit as per the Audit calendar & agreed SLA’s between the respective Businesses & Service provider. Implementation of the Stock Audit as per the agreed Standard Operating Procedures & delivering the same in an efficient manner. Project & Roll-Out Management: Deriving solutions & resolution facilitating development of new projects/services. Performing pilot for the services/projects, also the transition/roll-out plans across the country, post rectifying the challenges faced during the pilot phase, thus ensuring the objectives are well achieved effectively within the timelines before the project sails in the steady state. Customer Relationship Management: Maintaining cordial relations with customers to sustain the profitability of the business. Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services. Handling customer grievances and resolving issues.  Sales & Marketing: Conceptualizing & implementing strategies as a part of brand building and market development effort. Forecasting & achieving monthly/annual sales targets and executing them in a given time frame. and enhance business growth as per the business plan.  Team Management: Imparting /organizing training programs for new recruits for achieving pre planned business targets. Leading, training & monitoring the performance of team members to ensure efficiency in sales, operations and meeting of individual & group targets.  Distribution Management: Identifying and developing channel partners for achieving business volumes consistently and profitably. Ensuring cost effective logistics operations across the distribution channel and monitoring availability of requisite goods at the various sales outlets/ channels. Evaluating performance & monitoring of dealer sales and marketing activities. Show less



Reliance Retail

• Retail
• 700 & Above Employee

• Senior Associate (FMCG Non-Food) Merchandise Planner - Homecare

  • Apr 2007 - Mar 2009

  Merchandising, Inventory Planning, Cost Profit Analysis, Price Evolving Strategy, Promotion plan facilitation and implementation, New Store Openings, Pilot roll out for Wellness stores. Merchandising, Inventory Planning, Cost Profit Analysis, Price Evolving Strategy, Promotion plan facilitation and implementation, New Store Openings, Pilot roll out for Wellness stores.