Experience

Dunkin Donuts

• Food and Beverage Services
• 700 & Above Employee

• Crew Member

  • Aug 2017 - Present

  - Filled 100+ coffee orders accurately - Promptly and empathetically handled guest concerns and complaints. Consistently provided friendly guest service and heartfelt hospitality and always maintained a customer friendly attitude- Reported to shifts on time consistently - Filled 100+ coffee orders accurately - Promptly and empathetically handled guest concerns and complaints. Consistently provided friendly guest service and heartfelt hospitality and always maintained a customer friendly attitude- Reported to shifts on time consistently



Amica Insurance

• United States
• Insurance
• 700 & Above Employee

• Intern

  • Jan 2019 - Jul 2019

  - Work with money, sent by the insured, that process as an overpayment.- Approved over 80 plus overpayments daily using PolicyCenter and BillingCenter, resulting in helping team with activities- Working at carefully due to handling with customer money- Being able to work during down time- Used Microsoft Office 365 software such as Word and Excel - Work with money, sent by the insured, that process as an overpayment.- Approved over 80 plus overpayments daily using PolicyCenter and BillingCenter, resulting in helping team with activities- Working at carefully due to handling with customer money- Being able to work during down time- Used Microsoft Office 365 software such as Word and Excel



The Wendy's Company

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Sep 2018 - Jan 2019

  - Promptly and empathetically handled guest concerns and complaints. Consistently provided friendly guest service and heartfelt hospitality and maintained a customer friendly attitude.- Reported to shifts on time consistently - Promptly and empathetically handled guest concerns and complaints. Consistently provided friendly guest service and heartfelt hospitality and maintained a customer friendly attitude.- Reported to shifts on time consistently