Experience

Community Care of North Carolina

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Senior Account Manager

  • Jun 2016 - Present

  Raleigh-Durham, North Carolina Area • Handle acquisition of new clients state-wide • Manage contracts and amendments for existing clients • Manage pharmacy demographics and user demographics • Maintain a subject-matter expert knowledge level of technology based products • Provide customer support to clients experiencing issues with the product • Audit the status of customer accounts to keep profiles up to date • Demonstrated ability to communicate effectively at all levels of the organization • Provide… Show more • Handle acquisition of new clients state-wide • Manage contracts and amendments for existing clients • Manage pharmacy demographics and user demographics • Maintain a subject-matter expert knowledge level of technology based products • Provide customer support to clients experiencing issues with the product • Audit the status of customer accounts to keep profiles up to date • Demonstrated ability to communicate effectively at all levels of the organization • Provide telephone and email support to users under existing accounts • Serve as a primary testing resource to any pharmacy-related information technology projects when applicable • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop and update content related to Pharmacy Programs on CPESN website(s) Show less



Benco Dental

• United States
• Medical Device
• 700 & Above Employee

• Sales Operations Coordinator

  • Sep 2014 - Jun 2016

  • Re-design Sales management community on SharePoint. • CRM Project Management/Salesforce Management • Owner of BencoBlu Project • Prepare communication charts and project organization • Creator and Designer of the company’s marketing/sales newsletter • Support vendors with sales projects and numbers • Work with Marketing Management team on promos and announcements • Analyze commission reports • Manage meetings and events for the sales department • Owner of… Show more • Re-design Sales management community on SharePoint. • CRM Project Management/Salesforce Management • Owner of BencoBlu Project • Prepare communication charts and project organization • Creator and Designer of the company’s marketing/sales newsletter • Support vendors with sales projects and numbers • Work with Marketing Management team on promos and announcements • Analyze commission reports • Manage meetings and events for the sales department • Owner of PartnerSharing program, analyzing whether accounts are eligible for the specialized pricing • Manage events for 600 colleagues, own and run the event Show less



TMG Health

• Hospitals and Health Care
• 300 - 400 Employee

• Executive Assistant

  • Jul 2009 - Sep 2014

  Jessup PA



RITE AID

• Retail
• 700 & Above Employee

• Pharmacist Technician

  • Jan 2008 - Mar 2009

  Daleville PA