Nodirakhon Jurakhonzoda

Business Process Manager at SIEVERS-GROUP
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Contact Information
us****@****om
(386) 825-5501
Location
Osnabrück, Lower Saxony, Germany, DE
Languages
  • Russian Native or bilingual proficiency
  • Tajik Native or bilingual proficiency
  • Deutsch Native or bilingual proficiency
  • English Limited working proficiency

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Credentials

  • ITIL Foundation Level
    PeopleCert
    Nov, 2022
    - Nov, 2024

Experience

  • SIEVERS-GROUP
    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Process Manager
      • Oct 2021 - Present

      Prozessgestaltungen nach ITILv4, Unterstützung des Datenschutzbeauftragten - IT-Audit

    • Service Desk Agent
      • Oct 2021 - Oct 2022

      Ticketfreigabe und Rechnungsreklamation, Prozessgestaltungen nach ITILv4, IT-Service Dispatcher, Key-User Ticketsystem

  • Freelance
    • Freelance Translator
      • Apr 2021 - Present

    • Freelance Tutor
      • Jun 2016 - Present

      Nachhilfelehrerin in Deutsch, Mathe, Englisch und BWL (1 bis 12 Klasse)

  • ALSO Group
    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Specialist
      • Nov 2020 - Sep 2021

      Customer Service Systeme und Lösungen Customer Service Systeme und Lösungen

  • ALSO Group
    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Administrative Officer
      • Apr 2020 - Aug 2020

  • FERCHAU
    • Germany
    • Human Resources
    • 700 & Above Employee
    • Recruitment Specialist
      • Feb 2020 - Apr 2020

      Bewerbungsmanagement und Backoffice Tätigkeiten Bewerbungsmanagement und Backoffice Tätigkeiten

  • KiKxxl GmbH
    • Germany
    • Telecommunications
    • 100 - 200 Employee
    • Recruiting Specialist
      • May 2019 - Jan 2020

      Active Sourcing (via Social Media)

    • Customer Service Agent
      • Mar 2019 - May 2019

      Inbound Telefonie für JPC

  • Arvato Financial Solutions
    • Germany
    • Financial Services
    • 200 - 300 Employee
    • Backoffice Employee
      • Oct 2018 - Mar 2019

    • Backoffice Employee
      • Oct 2018 - Mar 2019

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Agent
      • Nov 2017 - Oct 2018

      Kundenberaterin im Projekt Consorsbank, Inbound Kundenberaterin im Projekt Consorsbank, Inbound

Education

  • Universität Osnabrück
    Master of Science - MS, Accounting and Business/Management
    2021 - 2024
  • Universität Osnabrück
    Bachelor of Science - BS, Business Administration and Management, General
    2016 - 2021

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