Experience

Stucchi USA

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales

  • May 2021 - Present

  • Complement territory managers to execute account plans, follow up information, pricing structures and quotes, customer relations tracking, lead qualifications, and order tracking• Deliver timely technical information on hydraulic applications to end users, customers, and distributors using Sage and CRM based applications• Organization and analysis of forecasted orders and backorder reports upon arrival of container shipments• Coordinate with production to provide customers with confirmations, lead time and order acknowledgements



Parma Pizza Bar

• Server

  • Sep 2019 - Aug 2020

  • Delivered friendly and efficient service to ensure an exceptional dining experience• Consistently ranked as top performing server over three-month rolling periods• Successful in upselling suggested menu items to increase sales while providing customer recommendations• Involved in training over five servers on restaurant process, policy, and procedures to offer best in class customer experience, along with house-keeping responsibilities to ensure smooth restaurant operations • Delivered friendly and efficient service to ensure an exceptional dining experience• Consistently ranked as top performing server over three-month rolling periods• Successful in upselling suggested menu items to increase sales while providing customer recommendations• Involved in training over five servers on restaurant process, policy, and procedures to offer best in class customer experience, along with house-keeping responsibilities to ensure smooth restaurant operations



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server

  • Nov 2018 - Sep 2019

  -Greeted, welcomed and provided exceptional service and dining experiences.-Trained new employees on server responsibilities, food safety protocols & POS order entry/billing. -Multitasking on side work while tending to restaurant guests.-Managed, prepared and served large parties / groups.-Conformed to TGI Fridays strict standards, corporate rule and code of conduct. -Greeted, welcomed and provided exceptional service and dining experiences.-Trained new employees on server responsibilities, food safety protocols & POS order entry/billing. -Multitasking on side work while tending to restaurant guests.-Managed, prepared and served large parties / groups.-Conformed to TGI Fridays strict standards, corporate rule and code of conduct.



Jersey Mike's Subs

• United States
• Restaurants
• 700 & Above Employee

• Shift Lead

  • Feb 2016 - Jan 2019

  -Perform kitchen responsibilities including; making bread, preparing condiments, staging food display.-Managed catering orders; scheduling, preparing and delivery of food services.-Trained, worked and oversaw employees on the meat slicer & grill.-Maintain store cleanliness in the back & front of the restaurant to code and company standards.-Responsibility for the cash revenue & total daily sales accounted for at store closing. -Perform kitchen responsibilities including; making bread, preparing condiments, staging food display.-Managed catering orders; scheduling, preparing and delivery of food services.-Trained, worked and oversaw employees on the meat slicer & grill.-Maintain store cleanliness in the back & front of the restaurant to code and company standards.-Responsibility for the cash revenue & total daily sales accounted for at store closing.