Experience

CRYSTAL SIGMA LTD

• United Kingdom
• Utilities
• 1 - 100 Employee

• Assistant Project Manager

  • Jun 2022 - Present

  London, England, United Kingdom My role as a Assistant Project manager includes •Providing administrative support to Project Managers to assist them perform their responsibilities as quickly and accurately as possible · Assisting in the monitoring of registers and records in line with GDPR · Assisting in the gathering of data for product development and analysis purposes · Communicating with clients, managers, and technical teams to help achieve company goals · Following up on clients… Show more My role as a Assistant Project manager includes •Providing administrative support to Project Managers to assist them perform their responsibilities as quickly and accurately as possible · Assisting in the monitoring of registers and records in line with GDPR · Assisting in the gathering of data for product development and analysis purposes · Communicating with clients, managers, and technical teams to help achieve company goals · Following up on clients queries to create and maintain strong relationships · Creating spreadsheets for analysis and marketing purposes · Creating and dispatching commercial and domestic contracts to existing and potential clients Show less



Metro Bank (UK)

• United Kingdom
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Nov 2019 - Jun 2022

  London, England, United Kingdom My role requires me to take phone calls from Metro Bank business customers, personal customers and non-customers and helping them resolve any issues they have, and answering any queries they have relating to Metro Bank. This means handling a dynamic range of queries such as sending out statements, actioning the process of Faster/CHAPS/SWIFT/SEPA payments, providing information regarding Bulk /Batch payments, setting up and cancelling standing orders, raising non-plastic fraud cases and scam… Show more My role requires me to take phone calls from Metro Bank business customers, personal customers and non-customers and helping them resolve any issues they have, and answering any queries they have relating to Metro Bank. This means handling a dynamic range of queries such as sending out statements, actioning the process of Faster/CHAPS/SWIFT/SEPA payments, providing information regarding Bulk /Batch payments, setting up and cancelling standing orders, raising non-plastic fraud cases and scam cases, providing updates for fraud and scam cases, cancelling Direct Debits, processing Direct Debit indemnities, raising compaints and handling complaints. Show less



APCOA Parking (UK) Ltd

• United Kingdom
• Real Estate
• 400 - 500 Employee

• CCTV Operative/ Customer Service

  • Oct 2018 - Mar 2019

  London, England, United Kingdom • Understanding in a short time customers queries and resolving them • Ensure the efficient operation of car park and controlled forecourt • Operate parking control equipment • Regulate the entry and exit of vehciles to and from the car park • Be fully familiar with CCTV equipment • Assist customers in distress or in need